As a rapidly growing brand, at Mandilicious we were looking for a call centre solution that would be convenient, centralised and cost-effective. After seeing a demo from Sapaad, we realised that we had found the right solution to fit our evolving needs. Even better, it co-existed perfectly with our existing systems, and took just a day or so to install in each of our restaurants. Thanks to Sapaad, we can now focus on growing our business to the next level, rather than thinking about IT.

Sapaad has changed the way I view my business ‐ now I am always connected to it, and I have full visibility of every area of my operations, from home delivery efficiency, to staff performance, to individual transactions. I think Cloud-based POS are the future! I’ve also found the support and response of the Sapaad team to be refreshing ‐ they are immediate and accommodating. I have since moved from a “big-name” POS to Sapaad.

The first thing that attracted us to Sapaad was that it just, well, looks cool. All those other point-of-sales look complicated and boring in comparison.

One word: Brilliant! The system is fully integrated and the interface is very user-friendly. We have multiple outlets of Dia’s in KAUST, and providing our customers with excellent quality is the secret to our success. With Sapaad, I can keep track of the business performance of all my outlets in real-time from a single administration. Sapaad’s consolidated sales and marketing dashboard helps monitor sales trends and compare the operations of our different outlets to strategize my business decisions accordingly. Using Sapaad makes running Dia’s effortless.

Sapaad is great. It’s practical, easy to use and accessible from any device. It gives access to multiple user points. Sapaad has been incredibly effective in helping Wokyo visualize our business performance and stay connected to my restaurant on the go. What we like the most about Sapaad is their customer support. Sapaad’s support team is one of their biggest advantages. They are always available, helpful, and hands-on with assistance if we are facing an issue. After-service is super important for us. Though there are similar products and systems out there, Sapaad’s customer service gives them an upper hand over the competition.

At Pollo Pollo, we’re driven by passion and believe in serving quality to our customers. It was very important for us to get the right technology to help us achieve our commitment to quality. We’re very happy we found Sapaad. The implementation went without a hitch. Sapaad has a great interface and the ease of use is fantastic. We’re also happy with Sapaad’s professionalism and support. I’ve introduced Sapaad to many other restaurant owners.

We found Sapaad when we were searching for a cloud-based POS system to switch to. Sapaad is powerful, cost-effective, and keeps us available to the needs of our 8 locations. That’s why we unanimously decided that it was the perfect choice for our operations. With Sapaad, we’re able to maintain consistency in the quality that we have instilled across all our restaurants. The comprehensive Inventory Module allows us to easily monitor stock levels while the Dashboard provides data-rich reports on the performance of different aspects of our operations. It also has a beautiful interface that is very easy to understand and use by our ground staff. All in all, Sapaad’s incredible user experience has helped us provide the highest level of service to all our customers.

Sapaad has been significant in streamlining our operations right from setting up a central call center and building a master CRM for our locations. They also have a strong support team on ground. They really take ownership of what they do, any problem is resolved within a matter of minutes.

Yuki No Hana is a Japanese dessert concept. We currently have one outlet. We focus on delivering the highest quality desserts and service. As a business owner, accuracy is key to my restaurants’ success. With Sapaad, I like the accuracy and that all my business information is online and up-to-date. Sapaad’s dashboard and detailed reports give me LIVE insights on my restaurant performance that have helped me in streamlining my operations and decision making. I can view my menu top sellers, staff performance, sales and so on. I can access my reports from anywhere as it is online. The system is very user-friendly. I’d rate the ease of use a 4/5. I am pleased with the current features and functionalities in Sapaad since it has everything I need for my restaurant business. Customer support is great. Overall, I would recommend Sapaad for restaurant businesses looking for a comprehensive restaurant management solution.

Sapaad has honestly been a huge help to my business. As I’m usually driving business opportunities and not present at events, Sapaad helps me easily manage everything, from analysis to inventory, all from my phone! Also, as we are now expanding into multiple operations, it’s amazing how easy it is to keep tabs of everything, from a single application.

We wanted a restaurant management system that would not just help us “run” our restaurant but also provide business intelligence to help make quick and effective strategic decisions. Since we specialise in home deliveries, we found Sapaad’s ‘Delivery Manager’ to be a critical component. It has changed the way we manage our deliveries and has tremendously improved our delivery time. I love Sapaad’s ability to monitor and track home deliveries as they happen, all from a single screen. Also, Sapaad’s support team is very professional. They are very prompt in the rare case I need any clarifications.

It is very important for us to have a POS system that is flexible and modern. We found Sapaad to be a comprehensive solution. What we liked the most about Sapaad, is the ease of access and the freedom that the POWA offers as a hardware platform. It is compact and fully-featured. Their customer service experience is one the best we have come across so far.

We needed to find a robust and modern POS system that would complement our restaurant operations and Sapaad was a perfect choice. We use it for all of our events since, while it’s jam-packed with so many amazing features, it still manages to stay simple and easy to use.

We found it simple to deploy Sapaad and get started. We actually set it up ourselves. The software is simple yet powerful at the same time. The live reporting feature helped us keep track of what’s going on in all of our branches at all times. Sapaad’s customer support team are prompt to assist us to rectify any issues we have with operations. Overall, we are very happy with Sapaad.