Sales Layer FAQs

    • Who is Sales Layer best for - their role(s) within what kind of companies.

      Marketing directors, Product Managers and IT directors from manufacturing, retailing and suppliers companies.

    • How does Sales Layer benefit them?

      - Save time and resources on product management and catalog creation.
      - Manage large and/or complex product catalogs.
      - Launch and manage catalogs and shops in several countries.
      - Get access from any device, anywhere, thanks to our SaaS in the cloud, and control who can edit and publish information.
      - Integrate multiple channels (digital, physical, print).
      - Adopt omnichannel or multichannel strategies more efficiently.
      - Improve the data quality to impact sales, customer satisfaction and retention.
      - Reinforce communication inside your teams and with third parties.
      - Adapt quickly to sudden changes in the commercial landscape.

    • How technical do users need to be to use Sales Layer's software?

      Sales Layer's PIM has been designed with marketers in mind, so it's a very intuitive and friendly tool that needs no advanced technical knowdledge or experience, and can be easily learned by any type of person and professional.

    • What makes Sales Layer a leader in this space?

      We offer the most intuitive PIM system in the market, with a very friendly UX and a leader customer service team that responds to messages and queries in less than 90 seconds. Sales Layer's PIM is designed for collaborative work, uploads products 70% faster than other tools, and ensures an uptime with 99,5%. Also all of our clients have a personalized onboarding process that oversees the success of their projects.

    • Who are Sales Layer's biggest competitors (3-5 companies)?

      Akeneo, Salsify, inRiver, Pimberly

    • How/why is Sales Layer better than those competitors (or most others in their market)? What about Sales Layer is unique, stronger, easier, etc.?

      Our UX is very user-friendly and our customer service and support teams have the quickest and most effective response times. Sales Layer's PIM can digest products 70% faster than other PIM systems.

    • Which popular or common software does Sales Layer integrate with?

      Every kind of ecommerce platform (Magento, Shopify, PrestaShop, WooCommerce, WordPress, BigCommerce...), marketplace (Amazon, Google Shopping, eBay, AliExpress, MercadoLibre...), offline channels (InDesign, PoS...), and other management systems (ERP, CRM...). We have exclusive and customized plugins for some of the most important platforms and marketplaces, like our exclusive Amazon Vendor API connector, and we are official partners of Google Manufacturer Center. Also our PIM can export and import Excel, CSV, XML, and PDF files.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Sales Layer. If it's not simple, use broad estimates or ranges for typical setups.

      We have 3 pricing plans:
      - Premium: the basic features for businesses that look for the basics on product information management, but with powerful results. Limited to 10 users and 150 000 SKUs.
      - Enterprise: the most popular option that includes exclusive features like Instant Catalogs and Workflows. Limited to 35 users and 300 000 SKUs.
      - Enterprise Plus: the complete package for companies that want access to everything and unlimited users, connectors and SKUs supported.

    • Does Sales Layer offer a trial or free download available?

      Absolutely, we offer a 30-day Free Trial and also free and personalized demos where we use a sample of the client's own data to show how the PIM works and how it adapts to their industry and needs.

    • Does Sales Layer offer any kind of training/education for their product?

      As part of the free trial, we include a guided demo where we use the client's own products to show how the PIM works.
      After onboarding begins, we offer a pack of hours for training sessions and doubts. We customize these trainings to the needs of each client.

    • Describe the implementation process and timeline for Sales Layer software.

      Thanks to our cloud SaaS software, any company can have their onboarding complete in less than 60 days, which is way less than other software implementations.

    • What are the Sales Layer support options? List all.

      We have two separate teams:
      - Support: this team offers support for every technical issue and resolves problems that could occur while using the PIM or during plugin integrations.
      - Customer Success: this team supports the client during all the onboarding process, and is always available to attend our clients' doubts, and each one has their own dedicated manager.

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