“We’d been working with a competitor, but the capabilities of their platform were not very progressive. They were working towards making improvements, and I got the impression that they wanted to use us as a guinea pig in that process. I didn’t have that kind of time, and was open to making a switch. I happened to pick up the phone one day, and Salary.com was on the other line. I felt they could provide what our former solution provider could not – and they have delivered. The fact that Salary.com is local is positive for training purposes, and I like that I can stop by their Waltham location. The negotiations went well, and it was simple to make the transition from one platform to another.”