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“We were trying to be more engaging and approachable with employees, but it’s really hard to be engaging and approachable when you only hear from somebody once a year.”
“A major focus for the Management of Change project was user engagement. By seeking initial input and ‘buy-in’ from front-line users, they had the opportunity to shape the solution, and share their knowledge and ideas. This was key to the success of the project and saw adoption rates exceed expectations.”
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