“Whenever your week came around and it was your turn to be the release manager, it was a dreaded task that you didn’t want on your own plate — but would feel too guilty to push onto someone else."
“At some point we realized our release runbook just kept growing. There were so many manual steps and communication was not working well, with constant back-and-forth around code freezes, release candidates, regressions, delays, and nearly every other part of the process.”
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