Rufus Leonard is the independent digital experience agency that engineers a meaningful difference for your customers. Through their experience engineering approach, they harness technology to create extraordinary experiences that will improve your customers’ lives in meaningful ways. They’ve been creating competitive advantage for some of Britain’s best-loved service organisations for over 30 years, including Lloyds Banking Group, British Gas, BBC, Lloyd’s Register, Reckitt Benckiser, British Red Cross and The Gym Group.
"The successful development and implementation of our proprietary software layer is game-changing for us in terms of Customer Experience. It gives us control over a critical component of our digital infrastructure, allowing us to develop product and proposition enhancements at our own speed. This ability is already paying dividends, allowing us to bring a major proposition enhancement to market only 3 months after we launched the new platform. This ability to rapidly innovate and refine will become a major point of differentiation."
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