"We don’t have the luxury to dedicate a full-time employee to any specific thing. With Rubrik, anyone can jump in and learn how to use the solution easily without training, and we don’t need someone dedicated to managing backups."
"Looking forward, as our scripts become increasingly complex, we plan to leverage Rubrik’s integration with vRA to establish a customer-facing portal. Through this portal, our customers can create their own policies and perform one-click self-service instant recovery. This saves them the trouble of having to open up a ticket and request manual work from an engineer."
"Backup is not the most glamourous part of IT, but when it goes wrong, it can be very tricky. Using the right solution is absolutely critical."
"We created this company to translate, not just the language, but cloud technology solutions for businesses here in Mexico. As we grew, we discovered that our customers didn’t just need the servers and VMs from our private cloud, they wanted services as part of an all-in-one solution. We discovered that our customers needed, but did not know how to manage, backup and recovery. Rubrik offered the perfect solution through its simple product design and powerful performance."
"Sphero is dedicated to providing employees with innovative technology to help serve its global customer base. As a result, ensuring always-on services is a top priority for my team. As a small team, we prefer solutions that can solve complex tasks while also being simple enough for any of us to use. Rubrik was a perfect fit."
"As a family-owned company, we care deeply about our employees. We want to ensure they have a world-class experience by equipping them with modern IT solutions that will last for the next decade. We need infrastructure that will scale to support our company’s growth and transition to the cloud."
"One of the biggest deciding factors was the simplicity of the solution. It only took an hour to train our team during the POC. We were also impressed with Rubrik’s world-class support team. They were available 24/7 and provided us with frequent updates."
"One of ERM’s core strengths is the bespoke technology provided by our solutions team, which has allowed us to create market-leading products that let customers take control of their own energy. Our developers focus on optimizing our applications and creating innovative solutions that meet the market’s needs."
"At ERM, customer satisfaction is paramount to our business philosophy. IT is critical to maintaining the level of customer service that differentiates us in the market. Failure to keep our systems online would be extremely detrimental to our company’s reputation."
"We had a traditional legacy backup solution consisting of multiple components such as software, hardware, and tape. It was very complex to manage and restoring a production server was a nightmare. Additionally, our previous solution was not secure. Our data was not encrypted, and with tapes, our data can be copied or read if found. Protecting the confidentiality of our data was top of mind."
"Our previous solution was difficult to use; you essentially needed a bachelor’s degree in the software in order to administer it. I was worried that our admins could never take a vacation because the rest of the team wouldn’t know how to restore in case something happened. We evaluated another vendor, but ended up choosing Rubrik due to a simpler licensing model and innovative vision around data management."
"After speaking with Assured Data Protection, I was confident that Rubrik had the best technology in the market to address our needs. Rubrik also provided use cases beyond backup. We were getting core data protection functions, such as backup, replication, and recovery, along with the ability to archive to the cloud in the future. We chose to partner with Assured Data Protection because of their deep knowledge of Rubrik and enthusiasm for the product."
"We were having issues with our EFS volumes with our legacy solution; we spent many hours with the support team, but the problems weren’t getting fixed. We were also frustrated by having to speak to first-line engineers every time we contacted support. In one case, we were down for a week and it took four days to reach third-line customer support. This was unacceptable."
"We see IT as a real business enabler. Since IT is the company’s backbone, our infrastructure must be efficient, highly available, and secure."
"Rubrik is next-generation data management. The solution is worth its weight in gold."