“Ross & Ross International conducted an Assessment of our business, focusing on Customer Success, Project Management and Marketing. Barry became our Technology Advisor on an ongoing basis. We implemented a new Marketing Automation Plan (including a new website, social marketing and monthly newsletter). The results of the Customer Success Surveys produced a list of tasks we quickly incorporated into our Support System, making it easier to attract new clients. The ROI on the investment in Ross & Ross services has been excellent. I recommend them to anyone that is ready to take advantage of their personal thorough approach for identifying and implementing changes that will increase profitability through higher and measurable customer satisfaction with current and future clients.”