"The need for municipal utilities to offer their customers assistance in saving energy is there. Utilities fear, and not without reason, a loss of revenue due to payment difficulties on the part of customers who underestimate the level of cost increases or simply cannot cope with them."
”Virtual 3D environments – so-called metaverses – offer a variety of possible applications in the municipal utility sector.The 3D environment makes the topic tangible and is more entertaining than lengthy texts or lists of tips on how to save energy.We hope this will make it easier for our customers to access the topic."