"On behalf of the marketing department of Erste Bank Serbia, I would like to express my gratitude to the RocketData team for the prompt and timely resolution of issues related to online listings synchronization and assistance in various issues of managing the company reputation. RocketData team has demonstrated professionalism, attention to detail, and responsibility in solving tasks. When a company has nearly 100 branches, maintaining the relevance of working hours, service updates and accurate locations on the maps takes a lot of time. Our goal was to optimize our online presence to provide our customers with correct information about branches. Thanks to the support of RocketData, we managed to update information about our branches and added missing listings across most popular online sources."
"For us, RocketData is primarily a tool for management not only information about our company on the Internet but also its reputation in general. When activating the platform, it was important for us to manage our reputation by promptly responding to reviews. We wanted to raise the level of customer loyalty to our company, and we succeeded. Within six months, our average rating on the Internet was 4.9, and this is a very good result. We maintain it every day, try to respond promptly to reviews and questions, use templates while delving into the problem of each client individually. RocketData has become a fast and convenient tool for us to work with both reviews and our locations. We see how the number of calls and built routes from maps has increased since the platform was connected. In addition, today we are confident in the relevance of information about each of our sales offices, and it is not difficult for us to add a new one or "close" one of our locations in geo services. We plan to continue improving our local presence indicators and become the #1 company, the most customer-centric company in our field."