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  • 4.8 / 5.0 (1148)
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  • 4.8 / 5.0 (1564)
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Rock Solid Technologies Testimonials

  • "The biggest challenge we had in the municipality was the volume of service requests. Now with OneView, we can streamline all services requests to effectively manage them. One of the benefits of OneView is the statistical reports it provides. With this data, we can identify the most common requests and needs of our citizens. This helps us determine the assistance we need to give. We are currently working with a 94% effectiveness rate. Before OneView, we could not measure or quantify this outcome."

    Northern Municipality of Puerto RicoDirector of Municipal Citizen Services

  • “Rock Solid is a useful platform to have at hand. We’ve seen a huge increase in customer service. Our residents are happier and more informed because of it.”

    Shelly KleinOutreach Coordinator - City Manager’s Office
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    4.7 / 5.0
    Customer References12 total
    About

    Agent511 solves complex customer engagement challenges with proactive, interactive text, email, voice, and social media communications. Solutions combine intelligent message routing and notifications to provide two-way text interactivity, triggered customized alerts, live multimedia chat, social media interaction, and geospatial routing.

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    4.7 / 5.0
    Customer References11 total
    About

    Built-ID is the tech-for-good innovator behind the market-leading community engagement platform, Give My View. Built-ID is featured as one of the PropTech companies changing real estate forever and one of Forbes’ Groundbreaking Female Founded PropTech Startups. By making it easy for hard-to-reach groups to have a constructive influence on decision-making, Built-ID consistently generates unprecedented community engagement results for industry leaders, including, Legal & General, RWE, City of London, Transport for London, Royal Borough of Kensington and Chelsea, Guild Living and many more, both in the property industry and increasingly beyond.

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  • Reference Rating
    4.7 / 5.0
    Customer References29 total
    About

    CivicLive, offered by West Corporation, is the trusted platform for interactive eGovernment websites. Each CivicLive website is designed with one goal in mind: to help their clients better serve their stakeholders, foster citizen engagement, and showcase their municipality as a vibrant place to visit, do business, and call home. Trusted by 1000+ government agencies across North America, our powerful CMS can also be bundled with CivicLive mobile apps and notification solutions, giving your staff and citizens a unified place for all communication.

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