“Your product nailed that. The way you guys built it, you guys knew how the clerks think. I felt that we had a light at the end of the tunnel when we found you, so I’m thankful we have found you.”
"The biggest challenge we had in the municipality was the volume of service requests. Now with OneView, we can streamline all services requests to effectively manage them. One of the benefits of OneView is the statistical reports it provides. With this data, we can identify the most common requests and needs of our citizens. This helps us determine the assistance we need to give. We are currently working with a 94% effectiveness rate. Before OneView, we could not measure or quantify this outcome."
CivicLive, offered by West Corporation, is the trusted platform for interactive eGovernment websites. Each CivicLive website is designed with one goal in mind: to help their clients better serve their stakeholders, foster citizen engagement, and showcase their municipality as a vibrant place to visit, do business, and call home. Trusted by 1000+ government agencies across North America, our powerful CMS can also be bundled with CivicLive mobile apps and notification solutions, giving your staff and citizens a unified place for all communication.
Commonplace is an engagement and insight solution for cities. It isn’t like other online consultation platforms. It is engaging, insightful and very easy to use. And it has the ability to reach people who would otherwise not engage. These tend to be the people with open minds, who will be balanced and constructive in their opinions about new plans.
Go Vocal is a certified B Corp on a mission to make public decision-making more inclusive, participatory, and responsive. They have worked with over 500 governments around the world, empowering public servants to cultivate a true culture of engagement with all the comprehensive engagement platform and strategic guidance. They help amplify the voices of community members, streamline the engagement process, and unlock deeper insights for more informed decision-making.