“Essentially what happened with the pandemic was all of our interviews became remote and we no longer could control the kinds of things we could control like calling up studios working with engineers. Now every guest had to be their own studio engineer, and we faced a new dilemma because …

“Riverside's been very simple for us. It is easy to use and set up. There's no additional software. When you're in an environment like a law firm, security is locked down. Getting something installed is not easy at all. We were able to just use the web browser to do …