"The [AppResponse Xpert] solution has given us a scientific approach to managing the site, making the hard data we need easily available for analysis and thus enabling us to forecast, act, and react much more appropriately. And now, when my boss comes down and asks me ‘what’s up with the …

"[AppResponse Xpert’s] extensive set of capabilities allows us to keep the network staff size small but still be proactive about network problems and line usage. We now know more about how the network is running, where problems are located, and we can do projections of future requirements."