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Rival Technologies

Read 16 Rival Technologies reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 4 customer videos to see why companies chose Rival Technologies as their Customer Research Software

Rival Technologies is rethinking research with chat, voice, and video solutions that integrate into technologies that people actively use on a regular basis. The company’s platform, Chat Lab, makes it easy for companies to create mobile agile communities of customers, fans, and employees that can be engaged continuously for insights into their preferences, opinions, and habits. The company’s innovations rival traditional surveys and online communities by employing conversational technologies that reach a broad range of demographics through SMS, social media and messaging apps.

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  • 16 Testimonials View
  • 16 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 969 reference ratings
4.8/5.0 (969)

16Testimonials

  • "Before using Rival’s technology, we didn’t have an easy way of engaging a significant number of our fans in a timely manner. Now we have a community that can give …

    Brad Pennefather Vice President, Membership and Business Intelligence

  • "Rival is a conversational-based platform that helps humanize consumers."

    Jason Jacobson Director of Consumer Insights

  • "We had higher completion rates on event surveys than I’ve ever seen in my career. I’m so excited over the outcome."

    Lynzie Riebling VP of Insights & Strategy
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16 Case Studies

  • How Carnival uses their insight community to uncover actionable feedback in hours, …

    Irene Jofre Global Director Consumer Insights, Casino Operations

  • How Diageo uses an insight community to optimize its go-to-market strategy

    Danica Daly Shopper Insights Lead

  • Kellanova boosts verbatims 700% with Rival Technologies

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4 Customer Videos

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Additional Rival Technologies Information & Resources

Read Rival Technologies Reviews, Testimonials & Customer References from 16 real Rival Technologies customers.

Browse Rival Technologies Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Rival Technologies.

Watch Rival Technologies Customer Videos to learn why 4 businesses chose Rival Technologies.

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