61 Riskified Testimonials

"Riskified has empowered [me] with trends in the markets and other merchants so my role is evolving to focus on more strategic and high level activities. We used to work operationally and now we are able to be more proactive in detecting fraud."

"Customer-first is the top operating principle that we live by day in, day out and it is also making a lot of financial sense for us. These investments are reducing our total fraud loss and improving our authorization rates with our bank and building our overall image."

"I think customer-centricity is understanding that there’s not one [right or wrong] answer and especially not in ecommerce."

"Riskified was the scalable solution we needed. Their 100% chargeback guarantee means we can concentrate on selling globally without worrying about fraud."

"We chose to partner with Riskified due to their extensive experience in managing fraud for online fashion retailers. Utilizing Riskified gives us a peace of mind!"

"I'm very pleased with the chargeback protection and lower rate of false declines. But the biggest benefit of working with Riskified is not having to contact customers to verify their identities. It saves time and completely eliminates customer friction."

"I would say Riskified changed our live Doing fraud review yourself based on limited time and knowledge was simply not a process we should have been handling ourselves. So, we were thrilled to stop and implement Riskified instead."

"Riskified gives us total confidence to ship orders quickly and efficiently, and we are able to serve our customers better than ever."

"Fraud was a major concern standing between Gongshow Gear and international expansion. Riskified’s top-notch support & resources made for a smooth integration process, while their expertise in managing fraud has positively impacted both our sales revenue and our operational efficiency."

"Since implementing Riskified, the number of fraudulent transactions has diminished, and we have been able to accept more domestic and international transactions with ease. Our acceptance rate has gone up over 10% so ultimately, implementing Riskified has increased our revenue!"

"Given the real-time nature of the decisions we make, having Riskified instantly review and approve orders we planned to decline has really moved the needle for our business."

"Not only has Riskified freed our customer service team from fraud review, they’ve surpassed their approval rate targets. We’ve gone from an approval rate of 92.5% to nearly 98! It’s a huge boost to revenue and a clear win-win.”

"You have to find a solution that helps you stay competitive, a system that lets you to concentrate on the fundamentals, like growing your business."

“We envisioned a solution that would let our merchants provide an online journey on par with their in-store shopping experience. Riskified delivers a frictionless, invisible fraud review process that results in more business and happier customers.”

“We wanted a tailored solution to meet the needs of every merchant. No matter what the industry or geography, Riskified proves its values with each new rollout.”