"We have a customer focused business with mission critical document processes. Optimising document processes has improved customer service levels and eliminated business risk. Ricoh’s service-based approach is saving us money and driving improved shareholder return."

"It is a phenomenally powerful tool. It provides the scope to automate and combine complex multi-step document processes. The interface used to define process steps is well laid out and easy to use. Once a virtual printer has been created, users simply drag documents to it for processing."