"We did trials with Aloha, Thrive, and I met with Speedline. I asked friends all around the pizza industry what they were using. What I found was the pizza owners I trusted the most were all using HungerRush."
"I have been in the hospitality business since 1970; I have experienced most of the systems, from using an actual cash register to the latest POS systems. HungerRush is the finest system currently on the market. It is simple, logical and extremely user friendly. HungerRush systems can easily be customized to give you quality, useful information to assist you in making decisions for your operations. Every POS can ring items and print out tickets; it is the back office where HungerRush leaves the rest in the dust. The more I work with HungerRush, the more I modify the system to improve our operations. I honestly put in about 50% less time on reviewing back office information than when I was using Micros, which frees up time for me to interact with staff and customers. If you are on the fence about which POS system will best serve your operation and have narrowed your choice to Micros or HungerRush, this analogy might help. Micros is like texting on a phone with a 10 key pad. HungerRush is texting on a Smartphone. If your primary use of a phone is for texting, would you choose a 10 key pad phone or a Smartphone? Both get the job done, but only one is efficient & can be used with a minimal learning curve. Really there is only one choice - HungerRush."
"Future's system was horrible, it wasn't set up right and we were sold an old version of the system. Their Customer Service department was the worst. The system crashed all the time at night and we had to wait until morning to call someone. Because they have resellers, you would have to then wait for a tech to be paged and they would call you back 5 hours later. One of their techs came, crashed the system, and then said 'Sorry I can't fix it'. I was the one that actually ended up fixing the system! I slept in the restaurant for 3 nights straight and stood in the same spot for 13 hours at a time. Future's sales guy kept calling me every 8 hours to try and sell me a new system- I didn't want it! I finally had to block his calls. He reminded me of a slimy used car salesman. That week I got a call from a sales person at HungerRush- the timing couldn't have been more perfect. Mistakes have been cut WAY down and there has been a huge drop in the amount of voids and comps. We love HungerRush so much- even Grandma has nothing but good things to say about it!"
"They understood our needs and gave us referrals for sites our size with comparable volume. That told me their system was very stable."
"Our previous rewards program wasn’t very easy to use. It wouldn’t sync with all of our stores and we were running into the issue of multiple accounts for one customer. We had to constantly pull data manually and double check our numbers to keep track of our revenue."
"When we went to four stores, Revention was very attractive to us because they have a good platform."
"Revention has helped me double my business in a few short years. Mother Bear’s would not be where it is today without Revention POS."
"The bar business is not a 9 to 5 one, so if and when I need technical support, it’s going to be during late hours of the night. 24/7/365 support is great; there’s actually someone there at the call center that can always help me out - at any time of the night. Electric Cowboy is a high volume nightclub, so if the credit card terminal or systems go down, we need support and we need it FAST. The 24/7 support team Revention POS provides makes sure we get it."
"TouchBistro was unreliable when it came to order taking out by the beach. With thousands of people using their phones and tablets, we found that it made our internet service slow which would in turn make our servers slow. With Revention, it's a complete 180 in terms of speed. We can switch in and out from the different menu categories, add and edit menu buttons on the fly, and print orders on multiple printers to allow more accurate and expedited orders. Our staff really enjoys the new system and it's easy to train new staff as well. The detailed reports are also great."
"I’ve been with the company for almost 10 years bouncing around throughout the different concepts. Two of the locations use Revention but our bar (Remington Bar) was using a different point of sale system. It was incredibly slow, took forever to batch transactions and overall, was not very user friendly. Our staff was ecstatic when we switched to Revention, it’s what we’ve always known and loved, and it works. I’m able to see a detailed report of our staff’s sales and balance drawers correctly. I’ve never seen another system that is fast and self-explanatory as Revention, I recommend everyone to buy it!"
"Thrive was hindering my business and exhausting my efforts. I was spending so much time every couple of weeks to rebuild the entire system or menu, it made no sense for me to pay support when I was practically doing their job. I finally decided to give Revention a call and was connected with David who did a great job walking me through the demo and finding the right suite of products that would fit and help my business. Our installer, Derrick, was also nothing short of amazing. He stayed onsite to train our staff during normal business hours to ensure all questions were answered and that everyone was familiar with the system. My staff feel so invigorated to punch in an order now. The Dashboard feature is probably one of my favorite things about the point of sale. I can see my sales, labor costs, and even break down the daily performance by order type. I’m extremely happy with the switch."
"I’ve used other systems at my previous jobs but Revention just stands out. I can find everything with a touch of a button, the menu is laid out in a simple, easy to read format. The dashboard tool is a great feature too, I can see what our sales are, my employee labor costs, and adjust our marketing strategy accordingly. The integration of the HungerRush web ordering eliminates talk time and allows us to focus on accurate production. It’s seamless. I recommend every restaurant owner to get Revention, it’s the smarter decision."
"Before Revention, we had a lot of walked tabs because we didn't have the ability to pre-authorize credit cards. We would have thousands of dollars unaccounted for at the end of every month which cause us a lot of strife. Now, that's thing of the past."
"We are extremely impressed with Revention. Labor cost has come down SO much in all of our stores, which naturally affects the bottom line. With regard to functionality and what the employees that actually use the POS every day think about it, they absolutely love Revention. They rave that it’s just so much easier and faster; they really love using it. From a support standpoint, since we’ve installed Revention our support needs have literally dropped by 75 – 80% because the system just WORKS. It does what it’s supposed to do, plain and simple. Another thing: the R-Enterprise phone app literally pays for the system almost instantly. The data that R-Enterprise provides to us on a daily basis is absolutely vital. I’m very pleased."
"I was using Comtrex POS in 2 of my Dairy Queen locations prior to installing Revention in February 2014. The reason I originally chose Comtrex was because they offered local service and I knew several other Dairy Queen locations that were using it, so I figured it was the best choice. Over time the Comtrex technology was getting outdated and the quality of their customer support had dropped considerably, as well. Once the issue of PCI compliancy came up I knew I wanted to do a security upgrade to comply. I decided the best move would be to do it with a new and better POS product, which is why I switched to Revention POS. Revention is so much easier to train employees on than Comtrex. Order entry is incredibly easy and more accurate than before. For example, the pre-selected modifier feature is invaluable when training new staff – employees make fewer mistakes when the pre-highlighted buttons instruct them about what automatically comes on a burger, salad, etc. We have a very complex menu, so I was slightly worried about how Revention would handle that, but they worked with me to customize the intricate details, and now we have a really slick, easy to use menu. Revention customer support is outstanding. I’ve worked closely with their department multiple times on projects and they have always been extremely thorough and responsive. I am extremely happy with Revention’s customer service, and with Revention as a whole."