I needed a full service pos system that was beautiful and sophisticated. That means not only my inventory, not only my fast track of customers and database, but also great reports and consistency. Everything about Revel made sense for my cafe!
Revel is the 2nd Cloud POS system we have used, it was a surprisingly simple affair. Everything was set up over the phone and internet, with no need for a physical technician. The main reason we went with Revel was that we wanted a retail centric POS system, which would help manage inventory and be able to work with a loyalty program. Whilst working through the various types of reporting, we have found that the inventory and customer management modules have made it easier for us to manage our business. The system is working well for us and response from our sales person has been excellent.
I would absolutely recommend Revel iPad POS to other business owners. I already have and the reason is because it’s a great system; truly an all-in-one package that is cost-efficient, timely, and reliable.
Originally, we had 4 different POS companies that we were looking at. Revel was very much operations focused compared to the others. This means that the functionality of Revel, comes down to usability and our staff are technically savvy as such they are familiar with iPads and find Revel easy to learn and intuitive.
We decided to use the Revel POS system for the main reason of ensuring capture of goods sold. That is, a movement from a paper docket system to Revel POS ensured that all goods made and sold were paid for. We estimated the capturing of these “lost purchases” could be as much as 5 to 10% depending on the experience and seniority of staff and; we have been significantly and happily rewarded since implementation.
They have the most important fundamentals that any restaurant company needs. Sales, guest check average, comps sales, labor cost, scheduling, food cost, etc. More importantly, the management at Revel really listens to you and makes changes to the functionality. They have a weekly meeting and share customers’ concerns, make necessary adjustments and create new features.
Revel has been a great new POS for us and was really easy to get set up and running. There was basically no training required for my staff, which has meant our business has increased thanks to the new system. Really happy with the service and support we have had.
The customer service experience has been really impressive. It’s been great in general, and especially impressive in the sense that [Revel] has been going through a rapid growth cycle, and even with that I feel like people have been scrambling to get me help even when no one is available. It’s nice for me that I can rely on these guys to do whatever it takes to make sure my problem is solved.
Everyone at Revel has been super helpful getting us set up in time for our open day. We had a very short time span to choose a system and have it installed. I researched several different systems before choosing revel, but decided on revel because of the added functions and updates. It wasn’t the cheapest, but seemed to do more than many of the other systems I looked at, and the reviews were better too.
Revel spent the time to fully understand our business requirements before offering their solution which has been a breath of fresh air. They have delivered everything they promised and more. Their support and service is second to none. I wouldn’t hesitate to recommend Revel to any restaurant.
Around eight months ago we installed the Revel POS system in conjunction with using the PayPal “check in” and order ahead app. We have found the system easy to use, functional and provides a high ROI (return on investment) especially when used alongside the PayPal app. We have found that sales have increased significantly due to an increase in our speed of service and our customers’ ability to order their coffee before they come down to the café. I would strongly recommend any café or restaurant that is looking for a new POS look at the Revel system and PayPal it is a compelling story.
Revel has been a fantastic addition to our cafe here in Parramatta. It has been super easy for my team to pick up and along with the great search bar makes processing orders quick and easy. The fact that you can access extensive reports from anywhere is a big plus to us as is the fact that Revel operates perfectly when offline. We have also received plenty of comments from guests that notice the POS and suggest how good it looks with our CDS. The service and support from Revel has been great.
Santino’s Pizza and Grinders has been using Revel Systems now for a little over a year. We have been very pleased with the service and product we have received. Our staff learned the new system very quickly because of its ease of use. We have also seen a 4.4% increase in sales since we have been using Revel Systems. I believe this is due to the customer’s enjoyment of the new iPad register design. I also believe that the software has deterred employee dishonesty, and it helps with order accuracy. Thank you to Revel Systems for helping Santino’s with a successful year in business.
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Revel Systems testimonials have an aggregate quality score of
4.2/5 based on 103 ratings.