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"Retail Pro is easily customizable, which, in a business like ours is crucial. We customized the user interface to include fields for the exact data we need to sell online – things like name, subname, item, weight, dimensions, UPC, and at least three photos which we get from our wholesalers."
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"There is a learning curve, of course, like with anything else. But after one month, we were fairly comfortable using Retail Pro. After 6 months, it was easy! And we’re still discovering new functionalities. Employees help each other learn more efficient ways to use the software."
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"City Lights' greatest task was to get a 360° view of their inventory by connecting data from their e-commerce and Amazon sales with their in-store transactions."
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"We get a lot of snowstorms in Massachusetts . . . some of our patrons will travel for two to three months to a warmer part of the country. We don’t want to lose the customer just because we don’t have a store in that location, so we keep up …
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"Retail Pro is the backbone of our company’s operations. It helps ease the sales transactions, while providing the back office with comfort in monitoring stock movement."
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"In a heavily tailored business like ours, replenishment is a unique challenge. The Retail Pro-SAP integration gives us the flexibility of forecasting and scheduling with greater accuracy so we can replenish our stores, which vary from 200 sq.ft. to 20,000 sq.ft., without missing a beat."
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"Retail Pro has always been easy to train new associates on, but now with Retail Pro Prism, the interface is even more intuitive and works across platforms, so that now we can train new employees on multiple devices in a really short time."
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"Retail Pro is a very robust program that makes a lot of intuitive sense. I saw the power in Retail Pro, and I took the time to learn what is possible with this POS."
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"Let’s say we had a 20% increase last month. Where did that come from? Jewelry? Glass? Pottery? Once I see the trend in the data, I can break it down by vendor or resources. And I can compare that data to last year’s."
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"Cool gifts are a part of the experience! and better performance data management through Retail Pro allows us to give a better customer experience."
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"The POS is very easy to use and teach. It’s a very consistent, reliable software, and we really like the reports, which we use together with Retail Pro Planning open to buy to optimize replenishment."
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"More than pleased with the responsiveness, the installation and training during our migration from the old loyalty program to AppCard and the on-going support we receive from the AppCard Team. It has been a great working relationship which has really helped us to make this a win for the Davidus …
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"Aesthetics is incredibly important to Aesop. We’re not a technology company, we are a skincare company, so we want the technology to be invisible. We can do that with Retail Pro."
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"We love that Retail Pro has a lot of plugin opportunities. We’ve integrated tools to help us run our business more efficiently, including ship-from-store fulfillment."
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"We all have immense gratitude for our success as a team over the years and creating purposeful positive change is a huge part of what makes our company tick."