ResyOS Review

Overview

What is Resy Fly?

ResyOS’s Resy Fly is a comprehensive restaurant reservations and waitlist application that includes table management, web and app booking, ticketing, POS integration, CRM, and more.

App Functionalities for Restaurants:

Effortlessly handle reservations, waitlist, guests, and walk-ins.

Boost throughput with advanced seating optimization intelligence.

Connect with diners with guest-created user profiles, and messaging and 2-way notification.

Automatically fill cancellations with a button push and use Resy Notify to grow your guestbook.

Utilize the robust Resy Demand Network to get discovered by new diners across the world.

Resy Fly knows your tables, shifts, turns, and pacing, and can increase your turns with every reservation.

Benefits

Boost Profitability

Combine the Resy Fly table management platform with the vendor’s business intelligence portal to gain 360º visibility into your performance.

Designed by Restaurants

Each feature has been built in partnership with restaurants to make them useful and effective.

Hospitality from Search to Payment

Start your hospitality even before guests arrive at your door.

Own Your Guests

The software’s CRM function informs you all about your guests. It combines a cloud-hosted central diner database with POS connection to provide real-time data such as total spend and live checks.

Fair Pricing

Resy does not charge you per cover, so you’ll not have to pay more for your success.

Omni-channel Marketing

Obtain demand at the needed time, in the place you want.

Know Your Guests

Users can share guest preferences and notes across all your restaurants on any number of devices. Diners can utilize the Resy app to provide personal details like their bio, birthday date, dietary restrictions, allergies etc.

2-way SMS Confirmation and Reminders

Diners can cancel and confirm via text and even inform you if they’ll be coming late. This helps to minimize no-shows. 77% of bookings are cancelled or confirmed with a simple text.

PCI-compliant Credit Card Processing

ResyOS manages reservations and ticketing in the same system which eliminates the need to transfer payment info and names back and forth.

Notify Automated Waitlist

Automatically fill cancellations while expanding your guestbook. Notify informs you about the current demand and which diners want a table.

Reporting Insights

The platform’s Business Intelligence home page presents you at-a-glance info across all vital KPIs that you view every day, from ratings to cover trends.

Product Features

Pricing

Platform

• $249/mo
• Online reservations
• Table management
• Waitlist management

Platform 360

• $399/mo
• Everything in Platform
• Customizable guest messaging
• Customizable post-meal guest surveys
• Dedicated Account Manager and Implementation
• Web booking for back-office reservation teams
• Role permissions and password protection

Full Stack

• $899/mo
• Everything in Platform and P360
• Designed for more than 10 location groups
• Custom reporting (brand, geo, etc.)
• POS integration