ResyOS is a complete restaurant reservations and waitlist system, including table management, ticketing, web and app booking, CRM, POS integration and more. They combine a cloud-based central guest database with POS connectivity for real-time data like live checks and total spend. And they're layering in important third-party sources, like ratings and reviews from platforms like Facebook, and TripAdvisor, and POS detail, down to the exact dishes ordered by each party.
"What we love the most about Resy is how it has brought customer service to a whole new level. We can keep running logs of patron likes and dislikes, table preferences, allergies, birthdays, etc. We can send text messages easily -- whether it be to confirm a reservation, alter a time, alert someone on a waitlist. When a reservation is cancelled, we can automatically notify guests on a waitlist, ensuring we rarely have an empty table on a busy night. The line of communication it has opened is invaluable."
“I’ve found the portal to be really easy to use and intuitive and it’s really helpful, especially since we’ve had a lot of single day special events. With Mother’s Day coming up, it’s super easy to go in and get set up and not overly laborious. It’s really intuitive!”
"Resy has played a crucial role in allowing us to provide remarkable service to our guests … Our purpose at COPA is "cultivating relationships from soil to table," and the relationship we have with you is one we truly value."
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