"In order to pursue those bigger customers, we needed to offer net terms."
"We don't want to act like a bank. With Resolve, it's win-win for everyone. We can offer our customers net terms, and we don't have to wait 30 days to get paid."
"Resolve Pay helps make sure that we streamline our payment process, so we can continue to work without relying on customers paying early. That makes things a lot less stressful."
"Our business customers used to go through a lengthy multi-week credit approval process & cumbersome payments experience. Resolve means we can now deliver a frictionless, customer-first approach."
"A lot of times in North America, we see bikes as toys. At Tern, we really see them as tools. Bikes make sense for so many things, and we make bikes that equip people to do a lot of great things."
"Now we say yes to more customers and spend less time worrying about collections."
"It's been a breath of fresh air. Response times under 24 hours on credit approvals. We hear so often how customers are taken aback at how quick we respond confirming a decent sized line."
"The CEO of our company was a podiatrist, and he had a running list of products he needed on a piece of notepad paper. He'd tape it to the supply closet and when his sales rep would come in, he would just tell them what he needed. But, he was always very tech-forward and everything else in his business was digital. Even his x-rays were digital! He did not understand why the industry operated in such an old way, so he created DocShop Pro."
"Online purchasing was a norm for our customers in their personal life. Doing it in their business life was becoming second nature.”
“Anytime I have a question for Resolve, I receive an answer almost immediately. This helps because then I can give our customers an answer very quickly too, which means everything to them–doctors are very particular about their money and Resolve helps us foster better relationships with our doctors.”
“What Resolve does is really help streamline our operations and allow us to scale with less risk. It’s easy for our buyers to use, and for us, the key value is that it simplifies the entire payment process and protects our cash flow.”
"Resolve provides quick turnaround for our net terms and credit checks, which allows us to maximize the time and efficiency to closing a sale - something we weren’t able to do before."
"We was worried because factoring has such a negative connotation. We visited one website and the next day, we must have received almost 50-60 phone calls a day from factoring companies. we decided to search for alternatives to factoring and that’s when we found Resolve."
"We’re growing fast and Resolve really does help with this."
"We were looking for a company that could help us leverage our relationships with our customers to have them start buying more directly instead of heading to our distributors. Having the Resolve option really gave our customers the opportunity to buy direct."