"What was happening was that we would have a salesperson who goes out to the customer number one. They take pictures of the equipment. They’re writing down notes because they don’t want to fire up their laptop to be able to utilize the Excel spreadsheet in front of the customer. They do five, six, seven, eight, nine of those. And at the end of the day, they come home, plug in their phone to their computer, have to take the photos, sort the photos out, copy and paste them into an Excel spreadsheet. Then go back to their notes, type in the forklift details into the Excel spreadsheet, and email that to the wholesale manager. The manager would then take that, pull a couple of photos out, post that to the wholesale auction network, and try to sell."
"Het Anker sales representatives currently utilize the FMCG365 app for account management, appointment and complaint handling, and store and assortment checks on the go. That frees up time and enables reps to visit more customers and work with them in a more targeted way. On average, each sales rep is able to complete 1 to 2 additional customer visits per day."
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