120 RELEX Solutions Testimonials

“We chose RELEX because they deeply understand the convenience store business and are focused on building lasting partnerships, We’re excited about rolling out RELEX’s integrated and unified planning tools across our 55 stores. This step is going to streamline our operations significantly, enhance our customer service, and empower our employees by optimizing our inventory management and reducing spoilage.”

“We believe this investment and our partnerships with RELEX and RetSci will help us deliver exceptional customer service levels while advancing our strategic priorities around sustainability and digital innovation.”

“RELEX’s smart replenishment solution has enabled us to significantly reduce our environmental impact through more efficient processes. The high quality of their demand forecasts has led to a reduction in fresh produce shrinkage, improving sustainability throughout our supply chain. We look forward to building on this strong start to continuously improve our sustainability efforts while improving key outcomes throughout our supply chain.”

"The RELEX team’s skills and experience in implementations, project management and planning were of the high standard we expect at Derome. In fact, I’ve never worked with a better supplier."

“It is imperative that we have the right tools in place, especially as we set our sights on significant growth, Tru Earth selected RELEX for their proven expertise in optimizing forecasting and replenishment, aligning perfectly with our commitment to sustainability and operational excellence.”

“With RELEX in place across the business, we were able to successfully navigate the coronavirus crisis, support individual stores, and meet our customers’ needs with a high level of service during this unique time of shifting demand.”

"What I find really great is that right away, and with our increasing number of products —we have grown very quickly in recent years —RELEX saved us an incredible amount of time. And an incredible amount of manual work was eliminated."

“Embarking on a new strategy to align end-to-end supply chain planning and optimization with RELEX allows us to improve accuracy and efficiency across our operations. With one aligned forecast, we can better anticipate customer demand and support growth in our existing and emerging markets. This is also a significant step towards supporting our future growth and ensuring our innovative products are always available to our customers.”

“When your customers expect next-day service, but procurement lead times are measured in weeks and months, and production involves a delicate roasting process, you have quite a challenge on your hands. Having a clear and accurate demand plan becomes essential to balance both stock and service levels.”

"With our continued growth, we needed a system that could handle the complexity of our processes. The RELEX platform will enable us to effectively manage and quickly respond to market and demand developments, thus providing our customers with a better shopping experience. This way, we ensure that both our brick-and-mortar stores and our online shop have the items in stock in the color and size that are in demand.”

“We wanted to ensure a superior customer experience by maintaining stable on-shelf availability, We found RELEX use of AI and machine learning offers us just that.”

“RELEX was selected because it can offer forecast-based automatic planning and optimization, considering all the different store formats and roles.”

“Most of our products have relatively stable demand, albeit seasonal. RELEX does an excellent job of automating the forecasting process and delivering accurate projections. Anticipating demand for new customers and products will always be tricky, but the sales team does a great job keeping our demand planners informed about customer projections and activities.”

"The reason why we chose RELEX is because we wanted to have autonomy over the space and layout area. We wanted to have a function that was very much on its own, and we wanted to embrace that with the supply chain and operations within the organization. And RELEX we found was the best fit because it not only provided us with planogram production but it also provided us with floor planning."

“The key result is that the 12 weeks pre vs. post implementation showed a significant reduction in spoilage and the expectation is that it will continue to fall. At the same time availability increased.”