117 RELEX Solutions Testimonials

“Empik is one of the leaders in Polish digital transformation, driving innovation for over 75 years. We are looking forward to embarking on our strategy to shift away from legacy systems and manual approaches towards a sophisticated, AI-driven retail planning solution. This transition is crucial for upholding our commitment to customer satisfaction and supporting even more rapid omnichannel growth, With RELEX, we can ensure that our customers always find what they need, whether they shop in-store or online.”

“We’re still a relatively small company. We’ve built our success on close relationships and always being there for our customers. However, as we continue to grow, we need more scalable processes and systems, not least for supply chain planning.”

“Because we are an e-grocer, technology is the core of our business. In the past, we handled inventory and replenishment with in-house software. However, as we grew, we recognized that we needed an outside solution with more functionality to manage our large assortment of products, which range from nonperishables to ultra-fresh.”

“Selecting RELEX has been a pivotal decision during this period of significant growth. Their advanced solutions will improve our control over our supply chain processes and empower our team to respond swiftly to customer needs and market trends, ensuring we stay ahead in the ever-competitive fashion industry.”

“RELEX offers us the ability to innovate through advanced AI capabilities and provides the flexibility we need to address the specific complexities of our supply chain,. Demand can fluctuate based on market trends and consumer preferences, making it difficult to predict and plan inventory levels accurately."

“While we run most of our business in SAP, we realized that we needed a planning solution that was both flexible and powerful enough to meet our needs. When you operate in an industry with such tight margins, planning is simply too important.”

"The implementation process was a journey for us. RELEX led us. They guided us through that whole process. If I heard the word configure once, I heard it twice. Don't worry, this is configurable, but it was really an iterative process, and they were right there."

“We chose RELEX based on their established success in the convenience grocery sector and their track record with other well-known retailers.”

“We anticipate leveraging their market-leading forecast and replenishment solutions to enhance our processes, improve operational visibility, and uphold the quality of our customer offerings.”

“What impressed me most about the solution was how it evolved over time. Rather than giving up or using the classic consulting line of ‘that was not in scope,’ they continued to dig deeper into our process. I’m confident that implementing RELEX has already and will continue to improve our omnichannel product availability.”

“The teams have done a fantastic job. The RELEX consultants worked closely with our experts and took the time to understand our business. This meant they could design a solution that was right for Finsbury. It was never a case of just pushing textbook best practices. We also conducted a proof of concept and post-implementation assessment at each site. This way, we could gradually establish a scalable implementation process.”

“We are confident that RELEX will help us to achieve our goals by enhancing our assortment planning and space utilization, RELEX’s focus on delivering measurable value aligns with our principle of providing the best for our customers, ensuring we continue to celebrate and serve our communities effectively.”

“DOUGLAS’s e-commerce growth has been propelled by our #FORWARDBEAUTYDigitalFirst strategy, which outlines our path into the future of omnichannel retail.”

“So we encourage users to innovate ways to improve processes and outcomes within the solution. When one team identifies an opportunity for improvement, we can now approve it from a central perspective, then execute it as part of the master branch implementation setup for omnichannel operations across all markets. In that way, RELEX ensures that we are working at a best-in-class level everywhere we do business."

“Embarking on a new strategy to align end-to-end supply chain planning and optimization with RELEX allows us to improve accuracy and efficiency across our operations. With one aligned forecast, we can better anticipate customer demand and support growth in our existing and emerging markets. This is also a significant step towards supporting our future growth and ensuring our innovative products are always available to our customers.”