“We’re still a relatively small company. We’ve built our success on close relationships and always being there for our customers. However, as we continue to grow, we need more scalable processes and systems, not least for supply chain planning.”

"We now have a much greater transparency of data and our workload."

“At Grupo Juguetron, we are committed to maintaining the tradition of bringing the magic of play to every home in Mexico. With the implementation of RELEX, we will not only optimize our supply chain but also ensure a more efficient and accurate experience to meet the needs of our customers.”

“RELEX Diagnostics has given us clear steps on how to improve our supply chain processes, While some fear that data-driven AI tools might replace roles, we see it as an opportunity to add more value to the company and empower our supply chain planners.”

“By prioritizing RELEX Diagnostics, we have already taken swift action on under-forecasting and are working exception-based to tackle the products with the highest impact on lost sales each week, As we continue to address missing deliveries and refine our processes, we’re excited to see how RELEX Diagnostics will guide our …

“We were won over by RELEX’s best-in-class intelligent technology. We work with RELEX because it automates our goods procurement and reduces spoilage through their innovative application of AI and machine learning.”

“Because we are an e-grocer, technology is the core of our business. In the past, we handled inventory and replenishment with in-house software. However, as we grew, we recognized that we needed an outside solution with more functionality to manage our large assortment of products, which range from nonperishables to …

“The transformation in our operations has been truly remarkable, and the exceptional support and dedication to enhancing our KPIs have made a tangible impact. This is especially the case with the reduction of cheap sales and measurable improvements in team efficiency have been a significant impact on our business, We …

“RELEX’s impressive history of success with major grocery retailers worldwide, coupled with their distinctive suite of solutions, aligns seamlessly with our business requirements, We are consistently seeking avenues to optimize availability and reduce time from production to shelve in the store, and at the same time cut costs through enhanced …

“By using demand forecasts that we already get from RELEX, we can better match the planned work shifts with the actual workload.”

“Having a system that automatically takes agreements and employment law into account and that also gives staff more flexibility — it’s a big step forward. Everyone wins.”

“Our implementation project exceeded all our expectations thanks to RELEX’s phenomenal retail expertise and their best practices steering us in the right direction. Thanks to the platform’s adaptability, we’ve improved our processes and are confident we can adapt to any future scenarios.”

"The optimized shifts look really good, and the planning process is fast. By linking shift planning to demand forecasts and the incoming delivery schedule, it’s simply far easier to ensure we have the right people available for the tasks that need doing. So when deliveries arrive stock gets shelved immediately …

“With a unified store portal, our stores can now easily bring relevant input to the planning process, view and amend store proposals and product attributes on-the-go, as well as review store and category metrics and sales forecasts to make sure we constantly improve availability and customer satisfaction.”

“Online fresh food shoppers are more demanding of the quality of items picked on their behalf than they are of those they pick themselves.”