“We chose RELEX because they deeply understand the convenience store business and are focused on building lasting partnerships, We’re excited about rolling out RELEX’s integrated and unified planning tools across our 55 stores. This step is going to streamline our operations significantly, enhance our customer service, and empower our employees by optimizing our inventory management and reducing spoilage.”
“The system can perform calculations quickly. This allows us to produce numerous iterations during the order cycle and react quickly to any situation that arises.”
“When we choose a supplier and a system, one of the important things is what we call the “cultural fit”. It’s a little bit of a soft metric, but for us, very important that we have a partner that we like, and they like us. And the people here at ICA and the people of RELEX, we found each other on all the levels and also in the management levels.”
"We now have a much greater transparency of data and our workload."
“Online fresh food shoppers are more demanding of the quality of items picked on their behalf than they are of those they pick themselves.”
“This has made room for the team to evolve into more of a strategic partner to the organization versus a data entry-heavy employee. We have hired such a talented and creative team, and RELEX has allowed us to deploy them to their full potential. The results speak for themselves!”
“With RELEX, we have a future-proof platform that enables us to provide significantly improved customer service through more accurate deliveries, fewer out-of-stock situations, and more insight into the logic behind their deliveries. RELEX’s system helps us support our pharmacy customers with a higher level of service more efficiently.”
“We’ve seen some impressive results with RELEX’s system at our VMI pharmacies, including increasing availability levels, being able to provide relevant replacements in the case of vendor stock-outs, and in many cases reducing stock levels.”
“Partnering with RELEX allows us to tackle our unique industry challenges and enhance our planning processes with their advanced solutions. With the recent opening of new and exciting Carturesti bookstores, the implemented processes will ensure we continue to operate efficiently and meet our customers’ needs,”
“RELEX offers us the ability to innovate through advanced AI capabilities and provides the flexibility we need to address the specific complexities of our supply chain,. Demand can fluctuate based on market trends and consumer preferences, making it difficult to predict and plan inventory levels accurately."
"The machine learning-driven RELEX solution gives us increased visibility over our supply chain so we can tackle inventory challenges early on."
"When we choose a supplier and a system, one of the important things is what we call the cultural fit. It's a little bit of a soft metric, but for us, very important that we have a partner that we like, and they like us. And the people here at ICA and the people of RELEX, we found each other on all the levels and also in the management levels."
“We are excited to embark on this journey with RELEX Solutions, Their platform’s capabilities align perfectly with our vision for optimizing our supply chain operations, ensuring that we continue to meet the evolving needs of our customers.”
“RELEX’s team demonstrated a deep understanding of our business challenges and showcased a strong cultural fit. We’re confident that this partnership will allow us to achieve our goals while driving innovation across our operations.”
“You simply can’t overstate the value that AI-based forecasting brings to the retail environment. RELEX’s machine learning drove an immediate improvement to forecast accuracy that we felt throughout the supply chain and store and DC operations, Since implementing an AI-driven supply chain, RELEX has driven truly remarkable improvements to our forecast accuracy and availability across the board. This includes an 8.5% availability increase for ultra-fresh products with shelf life under 3 days—with no corresponding rise in spoilage.”