"We don't always have the possibility of answering all incoming calls and Reecall allows us to do two things: to avoid the customer going straight to voicemail, and to take information before the call back. This allows us to prepare our call-backs, and sometimes to give the customer an almost immediate response."
"Very quick to set up, the REECALL system allows to ensure a quality of customer service in a very personalized way. A gain in productivity thanks to relevant scenarios for answering the call. The whole team can easily manage their tickets."












