RedHorse Systems Testimonials

"With our old CRM, our users would collect certain crucial data from a customer then they would have to remember to open up multiple locations and insert the data there, which is really inefficient. All day long, people would be jumping up and running over to a file cabinet to look up information they needed. I would say it probably cost our team members an hour — every day! And we would have human error, because of people transposing numbers and amounts from memory! We would find information, things wouldn’t match. With RedHorse, I was able to create custom fields and write a simple stored procedure that would take that data and insert it automatically into all the places it needed to be. So now, they’re putting the information in once, and the database puts the data where it needs to be, avoiding human error and saving us time."

“I have been a CRM user for years including being a CRM reseller for several of those years. Beyond the standard scheduling, tracking and contact lookup functions, my most productive CRM features over the years have been templates for emails and word processing, and a Knowledge Base that can be used to capture (and use) information for the issues my clients encounter during the course of business. I recently switched to RedHorse and all I can say is: WOW! The template features and the capabilities built into the Knowledge Base are great! The word processing merge not only WORKS (every day!) – IT IS FAST. I no longer feel like I am chipping in rock with a club and stone. These features will save me hours while allowing me to give a real WOW factor to my clients.”