ReaLift Testimonials

"CrossKix has seen incredible growth in a short amount of time, but sizing & fit was a large challenge for us while scaling. We decided not to carry half sizes, which created a lot of customer service inquiries around sizing. Our shoes were also manufactured on different lasts, creating different ideal shoe sizes for different shoppers. We needed to find a way to solve this and found ReaLift. The ReaLift team was fantastic to work with, doing a deep dive into our sizing & fit challenges and looking at our last measurements to understand how each shoe fits differently. Once we launched, we found a high amount of engagement, conversion rates, and a decrease in customer service inquiries regarding sizing. Most importantly, our returns and exchanges have decreased significantly which is so critical for us to grow."

"Finding a partner to help us with online sizing was critical for us to grow as a custom boot manufacturer. Every time we had a return or exchange, it decreased our inventory where we could be selling a boot to another customer. Our in-person fitting events showed our lasts were larger than traditional shoes, and customers could be a half to full size smaller than they usually wear. Partnering with ReaLift helped us tremendously, helping our customers find their Russell size for the first time. They were fantastic to work with, deeply understanding our sizing & fit challenges, and worked with us to build a solution we proudly promote to our customers."