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Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outdated and costly solutions that require a long setup and big upfront investment, Talkdesk requires no phones, no hardware, no coding and no downloads - all that is needed is a computer and an internet connection. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Infusionsoft, Olark and others to provide comprehensive information about customers.
CXM is a solution provides leading edge workforce optimization solutions for contact centers and enterprise level business clients. CXM was developed based on a client request for a solution that was easier to use and less expensive than what was available on the market.
ipSCAPE is an Australian cloud-based Software as a Service (SaaS) call centre company. ipSCAPE has head offices in North Sydney and a large national presence servicing multiple government and enterprise clients across Australia. In addition, the company has expanded through international partners who distribute ipSCAPE software to clients throughout Asia and Europe.
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