276 ReachLocal Testimonials

"This calendar has helped arrange appointments as well as knowing when and where our installers need to be to take care of our customers. This has been one of the most helpful tools our company has."

"Prior we were using a customer service program that made a lot of claims that were not true. We found Kickserv and it has lived up to everything it has claimed. It is reliable, we never lose data, syncing with QuickBooks has been accurate and seamless, and we are finally managing our customer jobs for the first time. I really love the interfacing of the software. It is easy to follow work from a potential sale to an estimate to a job and finally invoicing the customer. The customer service has been quick to respond to any questions I have had. I would really recommend you get the Boot Camp to best learn to use the program and get all your questions answered and ease the set up process. Kickserv also is very good about looking at improvements and moving the software program to more improved abilities. I can't wait for our company to grow with this program and company."

"Thanks to ReachLocal, we've revamped our Web Presence and done a few different things as far as Facebook and Twitter that I personally don't have time to do here, but they take care of it for me, and it's just one less thing that I have to worry about."

"I am a small business owner with lofty aspirations. When we started our new brand, our Field Services Software was a HUGE priority. We have tried, tested, and purchased half a dozen of the other field services software applications listed on capterra. I became SO discouraged that when I came around to Kickserv I was looking for the software that, to be frank, sucked the least. I have found THE BEST software and application available AT ANY PRICE (and theirs is nominal by comparison). Their Quickbooks integration, customer portals, and CRM rivals what three other programs were doing half as well. Kickserv is all I have been looking for and more. We needed a partner who would forge into the future with us to provide customer service to my Day 1 technician out in the field but possess the infrastructure to accommodate our ever-growing line of services and products as we take over the market and go national. I cannot say enough about them!!"

"There has been a shift from the older types of advertising, which primarily was Yellow pages book, towards online. But through ReachLocal, we've increased the number of calls that we're getting, and alot of those calls are generating into sales."

"I have to say that Kickserv is very user friendly and helps with the productivity of our company. A must have for the small fast growing service company."

"This has been a critical time saver. Kickserv solved A TON of problems for me. It handled my job scheduling dilemmas while at the same time not adding extra work with double entry over to QuickBooks. The payment processing has been great for my techs to collect payments as they deposit and process them in Kickserv for me. This removes double entry, all I do is approve it and sync to QuickBooks. The custom reporting in Kickserv has been limitless in providing insight into our customer buying patterns, determining who our target customer is, average house size etc… which helps for marketing to target customer."

"Facilitates the work. What I like the most about Kickserv is its user friendly features. Its great to have for a business purposes."

"The ease of use is the best part about Kickserv. You can have your team up and running quickly and easily."

"ReachLocal is a great organization has really improved my Internet marketing. The company, I can’t possibly recommend more to anybody else. It helps us get our Internet marketing piece out there… I consistently ask my new customers how they found me and they say through the internet, so I know this program works."

"Kickserv is really good. Other options don't really cater to a service company, or if they do, they place a large focus on sales. Although Kickserv does handle sales just fine. My main reason for giving them 5 stars is because they have very quick response times for support, and because they keep adding to their system, becoming more flexible, providing more value, and thinking of new ways to do things."

"I like that I can get customer support when I need it. Once you learn how to use it, it's very easy to use and the estimates and invoices look very professional."

"Kickserv has been a great program for us and was super easy to jump in and start using. It is quick and responsive, the little options like linking to mapping and the easy calendar editing make my life much easier. All around, it is a great program and I would not hesitate to recommend it to anyone."

"The mobile app has been tremendous for us ... We are using it to track our calls as they come in. And any calls that could have been answered better, the representative who did handle that call is able to hear it on the fly, and the power of that is tremendous."

"ReachLocal’s leads have provided us with over $10,000 in residual income so far this year. It’s increased traffic to our website by over 30%."