“A university is a unique creature with unique challenges. Our audiences have differing needs in both the depth and breadth of communication. With so many needs to address, internally and externally, we have to walk a fine line of getting the word out to and for all our constituents. Rather …

“Nearly two decades ago, internal discussions were underway on the best way to set a course for our online presence. Ben, Jim, and Troy presented ideas to our company executives that served to lay the cornerstone of our long-time relationship with them, and over the years we’ve continued to build …