“In addition to the great visibility from Rackspace, the main thing we’ve been amazed by is their willingness to help. They offer great mentorship to start-ups through advice and perspective as a company who has been there. Starting a business is hard, but getting support from their Fanatical Support team …

"If you want to see how good a possible business partner is in terms of support, I always recommend giving customer support a call at 3 a.m. If someone answers, that’s a company you can rely on. We did that before we moved to Rackspace. Knowing that someone is always …

“Rackspace has been proactive from day one, constantly pushing us to improve — not just waiting for us to ask.”

“We were on Slicehost for a while, literally serving this stuff off the disk. But our tra­ffic got to a point where we couldn’t even back up the servers on Slicehost, because it was too big. If you get above 50GB or so, it becomes a network storage issue.”

“We brought Onica by Rackspace Technology aboard very early to consult on our project and were impressed with their level of expertise. After delivering a successful migration and implementation solution which helped us transition to AWS, Onica by Rackspace Technology continues to work closely with our team to provide round …

"You don’t have to be a million dollar a year customer in order to get that level of support with Rackspace."

“Rackspace has been truly collaborative. They gather the technical expertise, and together we vet the project, talk about what is possible, what the best practices are, and what architecture will actually deliver the best experience.”

“Working with Rackspace, I see first-hand how responsive the team is. I can call and immediately get someone on the phone. If I’m working to get something set up, the Rackspace team is behind me, already working hard and fast on it. I can rely on Rackspace.”

"Rackspace helped us during the development phase of the labs. We needed a lot of iterations to redesign, tweak our labs, change it. So I think Rackspace provided us with flexibility in terms of reconfiguring, redesigning, and it made the development quite smooth."

“I’ve gotten a lot of nice responses from Rackspace, Very informative, very precise, and it specifically covers the information I need to know or what I had asked for.”

“Rackspace gives us great flexibility in the operating systems we use, the tools we install, it’s so fast and so painless. We jump from os to os. We can install whatever tools we want.”

"OpenStack provides a path to innovation for our students. However, the complexity of the technology platform requires significant expertise to run at scale. Consuming OpenStack as a managed service from Rackspace and relying on them for their operational experience has been key to our success."

"Rackspace Cloud Files works great. It’s really simple, and it’s cheap. We’re streaming 1.5-2TB a month—a huge amount of data. With Cloud Files, we don’t have to worry about it, it just works.”

"Throughout the process, Rackspace was incredibly supportive. This was my first time applying for major EU funding, and they guided me every step of the way. Rackspace made it achievable, broke it down and gave us the skills to maintain the project ourselves going forward.”

"The collaboration with Rackspace Technology was crucial for setting up the QCloud infrastructure, as it required expertise across multiple areas of AWS, The Rackspace team's technical expertise in all these areas was incredibly helpful."