“It was equally a technology implementation and a knowledge transfer.”

“It would have been difficult for us to accomplish what we wanted to do in such a short time without Onica’s expert assistance.”

“It is probably true to say that without the considerable amount of help from Rackspace we could not have passed the exceptionally stringent PCI audit. Rackspace certainly went above and beyond their remit to ensure that everything was perfect for us.”

"We realised however, that delivering a successful online operation 24 hours a day, 365 days a year required more than a great product and popular website. We required the strong backbone of Magento in partnership with the stability, flexibility and scalability of Rackspace Hosting to guarantee that we could deliver …

"Fanatical Support to me is someone who is not just punching a clock, but someone who is engaged with the partnership in place, a team who is invested personally in how things go and holds themselves to a specific standard. I’m looking to Rackspace to fill that gap."

“We chose Rackspace for its commitment to Open Source and its reputation for support, which really is truly amazing, We currently have eight VMs running Ubuntu with our own PostgreSQL cluster. As our business grows and our infrastructure gets more complex, we have an excellent growth path within the Rackspace …

“We have enjoyed steady growth and are excited to work with other companies who share a unique vision in the pet care market. We will always be challenged to offer new apps, advanced features and as many ways as possible to keep track of our busy customers’ furry clientele. When …

"You don’t have to be a million dollar a year customer in order to get that level of support with Rackspace."

“Rackspace has been truly collaborative. They gather the technical expertise, and together we vet the project, talk about what is possible, what the best practices are, and what architecture will actually deliver the best experience.”

“Working with Rackspace, I see first-hand how responsive the team is. I can call and immediately get someone on the phone. If I’m working to get something set up, the Rackspace team is behind me, already working hard and fast on it. I can rely on Rackspace.”

"The reality is that we are not experts on the Amazon cloud, but we need these services, that reach and reliability that Rackspace has given Nimbus in navigating through this process to launch our software, our platform, on a cloud such as Amazon’s has been fundamental and Fanatical Support has …

“We're able to take more traffic and we're spending less money. It’s altogether a win. It would have taken us more time to do this on our own and the internal resources wouldn’t have been available for this type of initiative for at least a year.”

“From my perspective, this project was a win, from top to bottom — from an education perspective and for the AWS funding options. It's a win/win.”

"It was clear from the first conversation that Rackspace had the expertise we required. It wasn’t stuck to its own agenda, and wanted to provide us with the best options for our business. In fact, it was this trust in Rackspace that lead us to using VMware."

“As our business expanded, we wanted to ensure we could provide our clients with a reliable, secure and scalable platform. However, it quickly became clear that as we grew and our clients got bigger, that the cloud services we were using weren’t up to standard and couldn’t provide the level …