“All the pain has been removed from our usual processes. Now it all works like it should — which, most importantly, allows us to focus on our clinical work and our patients.”
"When we engaged initially with Rackspace Technology, I noticed the level of expertise was off the scale. It's not like anything I've seen at any other providers. So, we get the expertise that we need at the time we need it, advising us and guiding us every step of the way."
"If you are truly growing an ecommerce business, and it’s important that you are able to scale and have solid performance; if there’s ever an issue, you need to just be able to pick up the phone and have somebody support you, or just need to be able to pick their brain if you have a issue or question — that’s the reason you need to go with Rackspace."
'Whether it’s managing tooling or optimizing instances, Rackspace helps us fully utilize the breadth of Google Cloud Platform. I don’t think we could have moved to Google without collaborating with Rackspace."
“Then we give people the information that's important – information that shapes their decisions.”
“By leveraging Rackspace Fanatical Support for AWS to deliver me an architecture that I can work on, we are getting the application to work as efficiently as possible without wasting hours.”
"Not only does Rackspace provide complete value for the investment, but they have a team of really caring people in the background that are really willing to step up and help you no matter what time of day it is and no matter what the issue might be."
“Rackspace is famous for its Fanatical Support, and we use it a lot. We work with the Professional Services team for any projects we can’t do in-house, as well as using the security services to tighten up our systems, and we iterate monthly to improve our services. Rackspace really cares about customers. We expected that level of care during the sales cycle, but it has continued throughout our engagement with them. That’s what really sets them apart.”
“Every year we're able to bring costs down and Rackspace has been helpful in advising us on what kind of configurations and solutions we should move on to.”
"Every time we have the Optimizer+ monthly review with Rackspace, we find something new we can act on. The validation is very useful."
"As our operations expanded, some components of the infrastructure became more difficult to scale, especially to match the pace of growth."
"When things go wrong, you want your IT partner to be there with you - and the Rackspace Fanatical Support promise provides that assurance."
“Having an AWS Certified Partner with in-depth experience in migration took all the worry and stress out of the project.”
“Getting important features out to customers and being able to release at any time was a challenge. Now we do that multiple times a day, which is a huge win for us.”
"As a founding member of Cloud Security Alliance, Rackspace is clearly committed to our shared mission of promoting best practices for cloud security. Extending this commitment to the government with their aggressive approach to FedRAMP is a welcome addition for this industry."