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"We’ve had very good luck with Rackspace so far. I always felt like I got tremendous support both from my account team and from the technical support folks at Rackspace that I talk to, and any issues that we had were fixed very quickly."
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"The positive outcomes of the project — driven by a common goal — speaks volumes to the type of organization they are, and to the mindset of the individuals contributing to their success. They are the definition of an excellent partner.”
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“From the customer experience, we got faster load times, lower latencies, and just an overall more refined experience.”
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“We’re seeing more people engaging in the site’s rich media, which is what we were striving for — to get users to really understand the full Malibu lifestyle and experience.”
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"Rackspace support is fast and reliable. I know there won’t be any waiting time when I make the call. And I know Rackspace knows what needs to be done. That’s my definition of Fanatical Support."
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"Rackspace shines not only in the infrastructure or the technical services they provide, but also by providing that layer of support where you feel like you are in good hands. When you are in a crisis situation—your website is down, you have people unable to get to your site to …
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“Rackspace migrated us in 24 hours. It was a miracle, and we were up and running and selling tickets before July 4th weekend. I fully believe it’s because of the support that we got from Rackspace.”
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“Working with Rackspace Technology they’re not only helping us technical meet our goals, in a timely manner, they’re easy to work with, it’s a true collaboration!”
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“As a SaaS vendor, we share a strategic alignment with Rackspace around values for the highest level of customer service."
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“We are extremely satisfied with Rackspace, their work, and especially the team’s great experience and knowledge. They have been incredibly helpful, always trying to understand and address our problems to deliver the best possible solutions.”
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"Rackspace Performance Cloud Servers are delivering us not only a performance advantage but also a cost advantage."
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“Every year we're able to bring costs down and Rackspace has been helpful in advising us on what kind of configurations and solutions we should move on to.”
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"Every time we have the Optimizer+ monthly review with Rackspace, we find something new we can act on. The validation is very useful."
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"As our operations expanded, some components of the infrastructure became more difficult to scale, especially to match the pace of growth."
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“We benefit from Rackspace Technology’s spirit of innovation. As our managed cloud provider, the company helps us scale to match the fast-moving development of our platform’s functionality and rapidly growing customer numbers.”