"Rackspace support is fast and reliable. I know there won’t be any waiting time when I make the call. And I know Rackspace knows what needs to be done. That’s my definition of Fanatical Support."
“Rackspace understands our business and gave us the solution that fit what we are trying to achieve. Their customer service and Fanatical Support was the difference.”
“We’re seeing more people engaging in the site’s rich media, which is what we were striving for — to get users to really understand the full Malibu lifestyle and experience.”
“Collaborating with Rackspace Technology enables my team to focus solely on supporting our clinicians, as they manage the complexities and risks associated with our technology.”
"We had a great experience working with Rackspace as a true partner. It's essential to bring different cultures together for a successful outcome, which was our experience with the Epic migration."
"Rackspace helped us during the development phase of the labs. We needed a lot of iterations to redesign, tweak our labs, change it. So I think Rackspace provided us with flexibility in terms of reconfiguring, redesigning, and it made the development quite smooth."
“I’ve gotten a lot of nice responses from Rackspace, Very informative, very precise, and it specifically covers the information I need to know or what I had asked for.”
“Rackspace gives us great flexibility in the operating systems we use, the tools we install, it’s so fast and so painless. We jump from os to os. We can install whatever tools we want.”
"OpenStack provides a path to innovation for our students. However, the complexity of the technology platform requires significant expertise to run at scale. Consuming OpenStack as a managed service from Rackspace and relying on them for their operational experience has been key to our success."
"Rackspace Performance Cloud Servers are delivering us not only a performance advantage but also a cost advantage."
“It was really a no-brainer to go with Rackspace as we wanted a company with the expertise and experience to help us take advantage of the AWS platform.”
“Rackspace did a very good job of explaining why we should change, why the option they were recommending was the best one, and what improvements we could expect to see.”
“Deployment of an individual customer used to take us three to four days and now it takes us three to four hours.”
“The cloud availability is a big asset to the overall reliability of the system. We can add additional fork trucks and additional users without having any kind of hardware limitations or concerns.”
"The success of the product absolutely depends on the customer experience, and if there were a problem with the backend data, the speed and reliability of it, the product would fall over. We needed a partner like Rackspace because reliability and speed were critically important."
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