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“During development, the rackspace team proved themselves invaluable, exceptionally talented and always available to help when something goes wrong. We view rackspace as an additional employee."
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“We chose Rackspace for its commitment to Open Source and its reputation for support, which really is truly amazing, We currently have eight VMs running Ubuntu with our own PostgreSQL cluster. As our business grows and our infrastructure gets more complex, we have an excellent growth path within the Rackspace …
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“It was important to work with the right partner. The Cerapedics FDA-approved production process has multiple steps, with a large amount of data that must be tracked and recorded for compliance and production purposes.”
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"Plenty of companies do cloud services, e-mail services, but when you add that extra layer of service, the hands-down choice is Rackspace."
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"We deal with a large number of Fortune 500s, and they don’t think of us as a small organization because our uptime with Rackspace speaks for itself."
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“They really began to understand my business and my unique challenges, and that’s unusual! If that’s Fanatical Support, then I am all for it.”
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“[Our customers] need to make sure the environment is secure and in compliance. The ability to show them first-hand that the systems are configured to the highest standards for business availability and disaster recovery is a cornerstone of BMC Group’s value proposition.”
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"Rackspace Technology has proven to be the partner that truly has the knowledge and support to handle the biggest issues. They know how cloud technology works and have the partnerships and expertise to make it a reality."
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“We made the right choice with Rackspace, as we now have a trusted partner who values our relationship and continues to deliver on their commitment of fanatical support to Globalscape and our customers.”
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"With Rackspace Modern Operations Premium, we get a depth of knowledge that we would not get anywhere else. Fundamentally, it’s a level of experience that takes a long time to acquire, and it just fast-tracks us forward when we need to do something complicated."
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"Another key factor in the success of our offering is the hosting partnership we have with Rackspace Hosting. This has played a significant part in our success because of the reliability and unsurpassed technical support offered by the company."
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"Rackspace Technology gives us a backbone to work through with highly skilled, security vetted professionals who are available 24x7x365. This support means you can always reach someone who understands the required controls, creating a strong, trust-based working relationship."
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"When we engaged initially with Rackspace Technology, I noticed the level of expertise was off the scale. It's not like anything I've seen at any other providers. So, we get the expertise that we need at the time we need it, advising us and guiding us every step of the …
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“Instead of making abrupt leaps toward digital transformation, we have experienced continuous growth, change, migration and evolution. As a result, even during the global pandemic, we were able to keep our operations evolving remotely from day one with Rackspace Technology.”
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“Rackspace integrated to become part of the team. I believe one of the key success factors is to bring the team as part of your internal team. Now in my executive team meetings, I always refer to Rackspace team as my migration team.”