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“We’ve been pleased with our Mailgun experience. During implementation, the Mailgun team was responsive 24×7 to our engineers as they integrated our systems. Mailgun also took our feedback and quickly improved support for our specific sending patterns. The seamless implementation of new domains has eased the workload on our engineering …
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“Uptime is really important to us, I’m sure that lower uptime would result in a loss of customers for us. With Rackspace, we keep our service up and running and do not have to worry about it directly. And with greater continuity of the basic service, you could be working …
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“From my perspective, this project was a win, from top to bottom — from an education perspective and for the AWS funding options. It's a win/win.”
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“Rackspace has helped us understand what changes need to be made, and we have a direct relationship. I can definitely call them up, and they take action.”
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"We work very closely with the Rackspace support team and also with the technical team, and that’s something that’s really important for us."
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"Luxottica’s portfolio with RackSpace includes the ‘digital storefront’ of many of our retail brands. From Ray Ban, Oakley and Sunglass Hut ecommerce to LensCrafters, Target Optical, Pearle Vision and more, Rackspace hosts 25+ web properties from mobile to tablet to desktop."
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“I was happy to find that Rackspace Cloud’s reputation for service was well-deserved. When we were getting up and running I often got one-on-one assistance from a Rackspace developer. Whether it was via email or through IRC chat, the engineers I worked with were always extremely helpful in assisting us.”
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“They really began to understand my business and my unique challenges, and that’s unusual! If that’s Fanatical Support, then I am all for it.”
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“Rackspace Technology is a support partner that — like us — is always looking ahead, moving with the times and bringing its customers with them. I value that kind of alignment immensely.”
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"Managed Cloud means a lot to us. As a small agency, you don’t really have time to handle software updates and manage hardware. That’s the beauty of Rackspace – everything just seems to work flawlessly."
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“The [Rackspace] team know Google Cloud, they know the infrastructure and they know our questions before we ask them. They understand where we want to get to, and always come to us with guidance on how we can achieve it.”
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“Without a partner like Rackspace, we would’ve spent years trying to build infrastructure to support our goal. Now, we have the technological backbone that will enable us to achieve our global ambitions and a trusted partner that’ll continue to support us on that journey.”
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“Microsoft is a trusted partner of ours. This new arrangement is the best of both worlds, as we now have a single-pane oversight of our Office 365 operations and the flexibility to scale as required. From Microsoft, we get the art of the possible. With Rackspace Technology, we are able …
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“Everything was slightly more complicated than it needed to be, and while we never felt the need to become industry leaders in our use of tech, we knew there was a lot we could improve on.”
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"We liked Rackspace because it has a good legacy data center foundation and made major investments in public/private OpenStack technologies."