“The excellent collaboration on our project and the resulting partnership with Rackspace and Niterra have confirmed we made the right choice. Rackspace consistently provides high‑standard service, and I value having a provider at my side who understands their craft and supports us on our cloud journey.”
“We made the right choice with Rackspace, as we now have a trusted partner who values our relationship and continues to deliver on their commitment of fanatical support to Globalscape and our customers.”
"It Doesn't get much more important when you're an ecommerce company than running the infrastructure that runs your site. That's your product. And so you have to have someboody that you trust in order to do that. If that service goes down, our company is down, our revenue stops. And …
“Within a week of our initial discussion with AWS, Rackspace Technology met with us to help architect our seven-server configuration.”
"Using Rackspace’s private cloud offering makes it easier to respond to market demand while also ensuring that customers’ environments and applications are always up to date."
“Working with Rackspace gives our customers peace of mind. They know they can trust us with their data, and trust us to provide a high level of uptime and service, because we have Rackspace on board."
“The biggest benefit to using technology like AWS is the ability to react quickly to business needs. Rackspace Technology allowed our team to hit the ground running.”
“As well as the speed and flexibility of the technology that's managed by Rackspace, having access to 24X7X365 support is another crucial part of how we deal with unpredictable demand caused by new films being released."
"Rackspace Technology gives us a backbone to work through with highly skilled, security vetted professionals who are available 24x7x365. This support means you can always reach someone who understands the required controls, creating a strong, trust-based working relationship."
"When we engaged initially with Rackspace Technology, I noticed the level of expertise was off the scale. It's not like anything I've seen at any other providers. So, we get the expertise that we need at the time we need it, advising us and guiding us every step of the …
"We needed a company specializing in infrastructure and in the management of such infrastructure. The good news is that we found all of it in the same place. We found all of it in Rackspace.”
"Rackspace support is fast and reliable. I know there won’t be any waiting time when I make the call. And I know Rackspace knows what needs to be done. That’s my definition of Fanatical Support."
“We didn’t have any customers that we had to reject because we were unable to fulfill their requirements, Rackspace could meet the hosting needs for all of them. We were very happy with how things went.”
“The ROI is impossible to calculate. We completely run our company on what Rackspace created in Salesforce for us. And it’s been phenomenal."
“The Rackspace value to our partners has been an emergence of a new product set, a new solution.”
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