“We knew that one of our competitive advantages is that we are a grassroots-based organization, which means we have people in every single state, We have leaders who have relationships with members of Congress, so we took a multi-pronged approach to try to make sure that people with mental illness …

“We weren’t able to stay on top of the bill tracking the way we’d like to state-by state as far as the number of details that are included in a bill summary or knowing what is really relevant to our population,There were things the office was missing because I had …

“We have a very vocal set of pilots and they wanted to be included and have their voice heard.”

"We send out what we call 'News from the Coca-Cola Company' and when the Super Bowl commercial came out, we sent that to all of our stakeholders, The list was tracked with who opened and who read it."

“Right now, they are tagging the bills that are unique to their state, in terms of do we support, oppose, where is it on the priority scale, then broadly just tracking it by topic.”

“One of the most pressing problems with our members is a variety of local legislative issues or political issues that just kind of pop up.”