"We approached QuestionPro with multiple research demands, including a simple user interface, the ability to program complex survey logic, send high volumes of survey invitations and store massive amounts of data, plus a flexible, intuitive analysis tool that allows us to see relationships in the data in real time, as it comes in from the field all with a reasonable price tag."
“QuestionPro was able to meet our basic requirements as well as provide excellent customer service along the way. The intuitive platform did not take too long to ramp up and get us going with surveys. By adding consulting hours into the contract we were able to ensure that they were there for us to help us grow into the platform to fit our needs. In addition, education hours hosted each month are another added component that shows even more capabilities of the platform.”
"I can tell you what my experience has been with using the tool so far while creating a survey for the Comm team. Overall, the tool has served it's primary function pretty well for us, which is to gather data from users and compile it into a central report. It's fairly easy to use and doesn't require a lot of in-depth training to get going. That's a great thing. There are a lot of great functions built into the tool as well, like the custom reporting options, and ability to administer accounts to others. The real-time CSR is also a HUGE help. Kudos on that one. They were able to direct me to links for answers I needed and when I could not do something myself, they fixed it on the back end."
“We go hard in our marketing as being a flexible, cost-effective solution, and having QuestionPro as our software platform allows us to market that way. We know we can be flexible, we know we can find the answers, and we know it’s a fair price.”