"One thing that we can really hang our hats on is how quickly I can log into Qualia, pull up the documents, and fire off exactly what they're asking for. So within a matter of minutes, they no longer have to call Bluegrass Land Title. They know exactly where we …

“We do basically every type of transaction there is and use every function of our settlement system. Taking on our firm was a huge endeavor and the Qualia team made it easy to manage all our requests.”

"Thanks to Qualia we can spend more time focusing on our customer service, rather than spending time doing multiple data entry. By switching to Qualia, we have saved so much time. We have been able to rebrand our image - we can offer that same level of customer service that …

"With Qualia, we have cut down a lot of our processing time. Because we were able to go from two systems to one, coupled with the ability to log in from anywhere, we’ve been able to get so much time back into our day."

"I went through all of the Qualia University videos and my team did the same. It helped us to develop a deep understanding of the Platform. It helped us to spend the time we had with our onboarding specialist asking questions and personalizing the Platform."

"There had to be a way then I found it. I put two and two together and realized I could do it all."

"We’ve just recently grown into some big metropolitan areas—Tacoma, Seattle—and there is a lot of competition for being number one in technology. We are 100% keeping up and Qualia has been a huge help with that."

“With Qualia RON, my work experience has improved greatly. We're talking about dramatically decreasing closing appointment times, going from two hours to 15-minute sessions."

"Qualia's support is worth its weight in gold."

"We’re already much more efficient with Qualia than our previous vendor and we’re excited to take advantage of new automations that we believe will improve employee productivity so that they can focus on their highest-value work rather than checking boxes."

“[Workflows] were either over-engineered, or we had solutions that could handle 500 closings. You could handle 700 closings, but then it became so cumbersome and manual that it just didn't make sense for the volume.”

“Now, our reporting sheet is pulling data from Qualia every 5 minutes based on tasking. And if I click a task in Qualia, the sheet changes itself. So we have that big picture overview of all of our tasks.”

“While Qualia is an upfront investment, it gives us the ability to know where we're at because we have the visibility we need, and we're having to do less manual work to provide that visibility.”

"We are lawyers, not software developers. The way Qualia is built, you don’t need to be an expert in software. It is easy to use and easy to customize."

“We wanted to set up a structure where we could avoid doing that by implementing a base workflow in Qualia with a Smart Tasking add-on structure. And we wanted a thought partner to help us take those ideas and apply them.”