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"We are a more efficient team and office because we decided to go paperless. In the last year, our teams have managed a massive increase in closings each month. If they had to manually print and scan documents, there wouldn’t be enough hours in the day."
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“When we discovered Qualia it became clear pretty quickly that it was a next generation platform that would enable us to deliver a fantastic service across every step of the transaction."
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“Qualia Shield provides continuity for our team as well as our clients because it’s integrated with our bank and title production software. With Qualia, we have one central place for our clients to go.”
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"Thanks to Qualia we can spend more time focusing on our customer service, rather than spending time doing multiple data entry. By switching to Qualia, we have saved so much time. We have been able to rebrand our image - we can offer that same level of customer service that …
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“I cannot say enough good things about the Reconciliation Specialists. Our Reconciliation Specialist was amazing coming in and figuring out what all these large transfers were. She cleaned up all of our accounts in no time.”
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"The level of efficiency is just not comparable. Our year started with several new deals that came in directly through Qualia Connect."
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"It was so nice for them to just have the option to login at home, on their phones, or from the hotels they evacuated to."
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“The best thing about Qualia is not only that it’s user-friendly and client-friendly, but it also increased our efficiencies so much.”
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“[Workflows] were either over-engineered, or we had solutions that could handle 500 closings. You could handle 700 closings, but then it became so cumbersome and manual that it just didn't make sense for the volume.”
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“Now, our reporting sheet is pulling data from Qualia every 5 minutes based on tasking. And if I click a task in Qualia, the sheet changes itself. So we have that big picture overview of all of our tasks.”
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“While Qualia is an upfront investment, it gives us the ability to know where we're at because we have the visibility we need, and we're having to do less manual work to provide that visibility.”
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"We are lawyers, not software developers. The way Qualia is built, you don’t need to be an expert in software. It is easy to use and easy to customize."
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"If a title partner is using Qualia versus one that is not, I will choose the title company that is using Qualia for my clients’ experience. The platform is seamless, and it helps everyone know where they are at in the transaction."
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"Qualia saved our office, this invaluable tool kept us open and safely operating. My client base is even stronger with new lenders using us now because we were able to show our clients that we can handle adversity, figure out a solution, and keep working safely."
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"Having Connect greatly reduced the number of phone calls we get from our lenders. Just an overwhelming amount of our clients love the Connect component – it’s transparent, automatic, and intuitive."