91 Qualia Testimonials

"It's critical for a business to not sacrifice quality service for the sake of growth. With Qualia, we have been able to do both."

"Getting final title policies from our title companies has been a difficult process for the 25 years that I've been in the mortgage industry. Qualia for lenders is the first tool we’ve used that helps facilitate the relationship between us and the title companies."

"With Qualia, we have cut down a lot of our processing time. Because we were able to go from two systems to one, coupled with the ability to log in from anywhere, we’ve been able to get so much time back into our day."

“Our previous software was not intuitive for our team, which made it difficult to train new employees and led to frustrations for our current staff.”

"Our retail branch needs to focus on closing deals rather than the backend process of the closing. With Qualia, we can tailor our corporate office to deal with the backend in a centralized fashion, so the front end of the business can focus on clients and providing great service."

“[Workflows] were either over-engineered, or we had solutions that could handle 500 closings. You could handle 700 closings, but then it became so cumbersome and manual that it just didn't make sense for the volume.”

“Now, our reporting sheet is pulling data from Qualia every 5 minutes based on tasking. And if I click a task in Qualia, the sheet changes itself. So we have that big picture overview of all of our tasks.”

“While Qualia is an upfront investment, it gives us the ability to know where we're at because we have the visibility we need, and we're having to do less manual work to provide that visibility.”

"We are lawyers, not software developers. The way Qualia is built, you don’t need to be an expert in software. It is easy to use and easy to customize."

“I cannot say enough good things about the Reconciliation Specialists. Our Reconciliation Specialist was amazing coming in and figuring out what all these large transfers were. She cleaned up all of our accounts in no time.”

"Qualia is the best investment I've made. It’s helped me focus more on my clients and my business."

“We understood its power immediately. It met all the requirements and offered a large degree of features and flexibility. We found during process mapping that the average transaction had 75 steps from end-to-end, and 97 percent revolved around three steps: request, receipt, and creation. Resware’s Action Items offered the ability to measure exactly how long various requests take. The automation and reporting are unparalleled among the vendors we evaluated.”

"It was so nice for them to just have the option to login at home, on their phones, or from the hotels they evacuated to."

"It is also very easy to customize the system to the type of work done by the office."

"Assure streamlined the process of the agents being able to access our documents whenever they needed them. They know what to expect, and we have immediate knowledge if there is an issue. Sometimes it’s even before the agent has become aware of an issue, before there would have to be any corrections down the road."