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"The biggest difference between our previous software and Qualia is the ease of remote access to data."
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"I have our email templates set to pull in time, location, and names of the person it is going to – it is personal without all of the pecking on the keyboard. The agents love it because it is a recap for the client that they don’t have to take …
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"The team at Qualia clearly knows how this industry works. I recommend Qualia because it simplifies the closing for our agents. And as an underwriter, it’s important for us that our agents streamline their processes because it reduces errors, allows them to process more orders, and makes it easier to …
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"I see far fewer mistakes that cost out of pocket money."
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“Qualia has brought back my enthusiasm for this business. Once we started implementing Qualia, it started building up our excitement, and that excitement just continues to grow.”
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“When we discovered Qualia it became clear pretty quickly that it was a next generation platform that would enable us to deliver a fantastic service across every step of the transaction."
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“Our previous software was not intuitive for our team, which made it difficult to train new employees and led to frustrations for our current staff.”
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"Our retail branch needs to focus on closing deals rather than the backend process of the closing. With Qualia, we can tailor our corporate office to deal with the backend in a centralized fashion, so the front end of the business can focus on clients and providing great service."
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“We do basically every type of transaction there is and use every function of our settlement system. Taking on our firm was a huge endeavor and the Qualia team made it easy to manage all our requests.”
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“The bottom line is Qualia is incredibly responsive. In one word, I would describe the customer service as phenomenal."
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"Thanks to Qualia we can spend more time focusing on our customer service, rather than spending time doing multiple data entry. By switching to Qualia, we have saved so much time. We have been able to rebrand our image - we can offer that same level of customer service that …
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"We’re in the middle of so many things happening in our world. With Qualia, our team is able to take that on, process more files in less time, and save on operating costs."
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"A couple of weeks ago, I logged into Qualia for the first time and I was easily able to see what we needed to do. If I can do this, anyone can do this."
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"The efficiency is great. It’s better than other reconciliation services because it’s daily. We’re processing all of our files in Qualia, so it makes sense for Qualia to do the reconciliation because it’s all integrated. Everything is seamless, and it just goes a lot faster than other reconciliation services we’ve …
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"The ease of use on a day-to-day basis blows away any of the other companies that we have seen. Qualia has definitely given us the ability to serve our clients better."