"When I call their tech support department, I'm usually able to talk to someone right away. If there's nobody available, I'm contacted within an hour. Most of my issues were resolved during the first call, and if I didn't notify Quadrant Software that the problem was resolved, they continued to contact me until they confirmed that I was satisfied. Most other tech support departments would rather not hear back from the customer. Because Fraser Papers was careful about purchasing a product that could integrate and grow with the company, they have implemented the solution quickly and with minimal headaches."
"The experience I've had with tech support of other companies is that they're either really good or they don't even want to deal with you. With Quadrant Software, they had immediate and expert response. One time I asked for a feature that Formtastic didn't support. They talked to their development team, and they sent me an update to make Formtastic do what I needed it to do."
A privately held technology company, looksoftware has been trading since 1995. LookSoftware core purpose is to provide customers with rapid return on investment (ROI) by using their innovative software solutions and ‘on-the-fly’ architecture, which delivers market-leading ease of use and productivity. The company is owned and managed by founding shareholders and has achieved healthy revenue growth since inception. LookSoftware dynamic solutions help organizations reuse, extend, integrate and web-enable existing IT investments into the world of composite applications.
The leader in low-code and modernization for IBM i and cross-platform enterprises. Whether it’s powering most of Vegas’ vacation bookings, driving one of the largest automobile manufacturers’ supplier fulfillment processes, or empowering a large ice cream company to reach its customers outside of the store—LANSA powers the applications behind virtually every industry. With 8,000+ customers worldwide, LANSA helps enterprises modernize and streamline application development so they can keep doing what they were built to do: exceed customer expectations.