Qmatic offers innovative solutions to help your business simplify your queue management, streamline your consumer journey, and enhance your customer experience. The vendor finds smart new methods to link users with services in a convenient and fast manner.
Qmatic was founded in 1981 by a restaurant owner and a partner who created an electrical queue management platform to handle the chaos of the lunch crowd at their Swedish restaurant. Today, Qmatic is a globally leading supplier of customer journey management tools that are used across over 120 nations to provide customer experiences for greater than 2 billion people each year.
Qmatic presents queue management applications for organizations of all sizes, covering both basic and complex requirements. By providing an excellent experience to your customers, you can make them return as well as recommend your business to others. With Qmatic, you can serve customers in the correct order and enable them to use their time productively instead of waiting in a line.
Qmatic Solo is designed for basic line management and provides a self check-in kiosk as well as display to keep customers updated. It functions in the following simple steps: Visitors arrive and collect a ticket, keep watch on the display that shows called numbers, and when their turn comes, follow the provided signage to their serving counter.
For more complex needs, Qmatic allows you to select suitable modules and customize a system that suits your specific requirements. You can elect to purchase an on-premise, perpetual license on the Orchestra 7 system. Or, choose Qmatic cloud applications for SaaS subscription.
You can deploy your solution organization-wide on multiple sites for unlimited number of users. The number of locations and users as well as features are flexible and you can easily change them to meet your evolving needs.
Qmatic pricing details are not publicly available. Contact them directly to get precise pricing information.
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