"I want you to know that I am giving presentations three times a month to our suppliers and instructing them on the different tools available to them in Six Sigma and how these tools can reshape their business. When I am finished with my presentation I put a slide up …

"The mystique of 6sig may be its own tallest barrier in penetrating healthcare. Sad to say, I have seen healthcare leaders so intimidated by 6sig's presumed mathematical complexity and its reputation for being expensive that they wouldn't even try to integrate its basic techniques into their CQI efforts. True, many …