“We selected PubWorks because it is easy to use, they understand our business needs, and PubWorks is cost effective.”

"The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees …

"In 2011 we didn’t have PubWorks and dealing with FEMA was a nightmare. Once we started using PubWorks it became easier to satisfy FEMA requirements with the records we were able to provide. FEMA was happy to use the documentation and reporting that we produced."

“When we were looking for software, no one understood government and payroll with the different Labor Types, like PubWorks. It is software for government operations like ours. Nothing else out there is geared for public works like PubWorks.”

"The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed."

“At the end of each day, the crew foreman gives us a job report for his entire crew: what they did, equipment used, materials used, anything like that. So we enter it by the whole crew, not separated by employee. It’s faster that way.”

“It’s just a very cost-effective way of tracking our resources, It makes the data entry very easy and quick.”

"Just want to let you know that your support department is awesome and they are always here when I need them. Within minutes from my email I am getting a phone call to help me out with my problems. I totally love this program. Thanks for making my life and …

"Our work crew manager tells us what the project is for the day. Our workers only have to tell us where they were, what equipment they are in, and what they are doing. We made it real simple for them."

“Is that stop sign getting hit all the time? Maybe we need to move it, Do we need a guardrail on that road? If we’re seeing a lot of accidents in a certain place, then maybe we ought to cut down a few trees there for sight distance.”

“Maintaining all the town roads and understanding the costs involved are much more manageable and efficient with PubWorks.”

“I am able to quickly plug the FEMA equipment cost codes into PubWorks, generate the estimate of damages, summarize all the costs involved with the disaster as well as attach photos to a project. This eases the FEMA reimbursement process.”

"PubWorks allows us to be completely transparent and accountable to the taxpayers of Edgar County, because we can justify, demonstrate and illustrate everything we’re doing, where we’re going and how the dollars are being spent."

"As you know we had a Bridge State Audit which required the detail report for bridge work in PubWorks. We got a huge compliment being the only county so far out of a dozen or so that had specific detail (TASKS) for individual bridges (LOCATION FEATURE). I told them that …

“PubWorks broke down each task that was done during the disaster, and then our FEMA reps chose which of those tasks could be reimbursed, Before (PubWorks) that would have been really difficult, if they’d even have been able to do it.”