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"The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees …
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“PubWorks is a program that I was able to use effectively within the first 2 weeks. It does not take a lot of training time to use the system on a daily basis.”
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"PubWorks allows us to be completely transparent and accountable to the taxpayers of Edgar County, because we can justify, demonstrate and illustrate everything we’re doing, where we’re going and how the dollars are being spent."
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“Maintaining all the town roads and understanding the costs involved are much more manageable and efficient with PubWorks.”
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“I am able to quickly plug the FEMA equipment cost codes into PubWorks, generate the estimate of damages, summarize all the costs involved with the disaster as well as attach photos to a project. This eases the FEMA reimbursement process.”
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“The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed.”
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"PubWorks is one of the greatest tools we purchased for Road & Bridge. Because of our cost accounting capabilities in PubWorks, we are able to pinpoint and keep better track of our actual costs."
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"Working with PubWorks during the design and implementation stages of the PubWorks project has been great. They have an extremely qualified team of professionals who not only understand the details of precinct operations, but also how to support the software they sell."
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"In 2011 we didn’t have PubWorks and dealing with FEMA was a nightmare. Once we started using PubWorks it became easier to satisfy FEMA requirements with the records we were able to provide. FEMA was happy to use the documentation and reporting that we produced."
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"Just want to let you know that your support department is awesome and they are always here when I need them. Within minutes from my email I am getting a phone call to help me out with my problems. I totally love this program. Thanks for making my life and …
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“You know ahead of time what you’re going to need, so you’re not running back and forth to the shop for materials and equipment, You can look back and see what was done last year on a similar job or the same job.”
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“Cost accounting is the reason we picked PubWorks. Being able to see how much an asset is costing us, where it is and then being able to create reports and annual budgets from that information is amazing!”
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"It was a huge benefit to us, It was much easier than having to monitor two systems, and ensured that none of those requests was going to fall through the cracks."
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“At the end of each day, the crew foreman gives us a job report for his entire crew: what they did, equipment used, materials used, anything like that. So we enter it by the whole crew, not separated by employee. It’s faster that way.”
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“The biggest obstacle for us is making the transition from our older system, I’m excited to see where we will be in another six months.”