35 PubWorks Testimonials

"Now we are creating histories for when calls come in, and when work orders are fulfilled. This helps us keep track of our employees, as well as flagging frequent problems at the same address. It also helps us with tracking reports, so we can say what it costs to do snow removal, or patch repair, or a particular project such as a bridge replacement."

“PubWorks is a program that I was able to use effectively within the first 2 weeks. It does not take a lot of training time to use the system on a daily basis.”

"Just want to let you know that your support department is awesome and they are always here when I need them. Within minutes from my email I am getting a phone call to help me out with my problems. I totally love this program. Thanks for making my life and job easier!"

"PubWorks has been a lifesaver for me. When I started my job at Stillwater County we were in the middle of a big flood FEMA event. Our guys had been doing emergency repair work on a lot of county roads. If not for the ease of data entry and the support from PubWorks I don’t know what I would have done. My FEMA liaison was extremely impressed by the reports that are generated at the push of a button."

"It was a huge benefit to us, It was much easier than having to monitor two systems, and ensured that none of those requests was going to fall through the cracks."

"The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed."

“We selected PubWorks because it is easy to use, they understand our business needs, and PubWorks is cost effective.”

"PubWorks allows us to be completely transparent and accountable to the taxpayers of Edgar County, because we can justify, demonstrate and illustrate everything we’re doing, where we’re going and how the dollars are being spent."

“Cost accounting is the reason we picked PubWorks. Being able to see how much an asset is costing us, where it is and then being able to create reports and annual budgets from that information is amazing!”

"As you know we had a Bridge State Audit which required the detail report for bridge work in PubWorks. We got a huge compliment being the only county so far out of a dozen or so that had specific detail (TASKS) for individual bridges (LOCATION FEATURE). I told them that was credited to PubWorks to enable us to track the extra detail. Thanks for all you do."

"PubWorks is everything I needed and more. PubWorks worked with me to find out just what I needed. They were able to transfer all my data from our old MSDS program to PubWorks easily. Support is excellent, literally a phone call away. I couldn’t be happier, I am still finding things I can do with the software that will make our cost tracking a piece of cake; so many options and ways to do things."

"The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees in general. Now I get emails from guys who I never got emails from before. Now they know how to use Outlook."

“PubWorks broke down each task that was done during the disaster, and then our FEMA reps chose which of those tasks could be reimbursed, Before (PubWorks) that would have been really difficult, if they’d even have been able to do it.”

"In 2011 we didn’t have PubWorks and dealing with FEMA was a nightmare. Once we started using PubWorks it became easier to satisfy FEMA requirements with the records we were able to provide. FEMA was happy to use the documentation and reporting that we produced."

"Pulling together all the requested information was a huge headache. But there wasn’t anything that he asked for that we couldn’t run out of PubWorks. And if there was something I couldn’t figure out, by the end of the afternoon PubWorks was able to create it for me."