"Our work crew manager tells us what the project is for the day. Our workers only have to tell us where they were, what equipment they are in, and what they are doing. We made it real simple for them."

“During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did …

“You can determine how you’re going to gather information, what you need to quantify.”

"Now we are creating histories for when calls come in, and when work orders are fulfilled. This helps us keep track of our employees, as well as flagging frequent problems at the same address. It also helps us with tracking reports, so we can say what it costs to do …

“The greatest value I see with PubWorks is the accountability that the department brings to the County and the ability to easily and effectively manage all our assets.”

“PubWorks is a program that I was able to use effectively within the first 2 weeks. It does not take a lot of training time to use the system on a daily basis.”

"PubWorks has been a lifesaver for me. When I started my job at Stillwater County we were in the middle of a big flood FEMA event. Our guys had been doing emergency repair work on a lot of county roads. If not for the ease of data entry and the …

“During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did …

"The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees …

"Pulling together all the requested information was a huge headache. But there wasn’t anything that he asked for that we couldn’t run out of PubWorks. And if there was something I couldn’t figure out, by the end of the afternoon PubWorks was able to create it for me."

"Now we’re doing whole systems in PubWorks — it’s kind of everything we do. It’ll be used as kind of a check-up to make sure we’re as efficient as we can be and spending taxpayer dollars wisely by maximizing our efficiencies."

"In 2011 we didn’t have PubWorks and dealing with FEMA was a nightmare. Once we started using PubWorks it became easier to satisfy FEMA requirements with the records we were able to provide. FEMA was happy to use the documentation and reporting that we produced."

"PubWorks allows us to be completely transparent and accountable to the taxpayers of Edgar County, because we can justify, demonstrate and illustrate everything we’re doing, where we’re going and how the dollars are being spent."

"PubWorks is everything I needed and more. PubWorks worked with me to find out just what I needed. They were able to transfer all my data from our old MSDS program to PubWorks easily. Support is excellent, literally a phone call away. I couldn’t be happier, I am still finding …

"It was a huge benefit to us, It was much easier than having to monitor two systems, and ensured that none of those requests was going to fall through the cracks."