"Now we are creating histories for when calls come in, and when work orders are fulfilled. This helps us keep track of our employees, as well as flagging frequent problems at the same address. It also helps us with tracking reports, so we can say what it costs to do …

"The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed."

“The biggest obstacle for us is making the transition from our older system, I’m excited to see where we will be in another six months.”

“During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did …

“Cost accounting is the reason we picked PubWorks. Being able to see how much an asset is costing us, where it is and then being able to create reports and annual budgets from that information is amazing!”

“It’s just a very cost-effective way of tracking our resources, It makes the data entry very easy and quick.”

“Is that stop sign getting hit all the time? Maybe we need to move it, Do we need a guardrail on that road? If we’re seeing a lot of accidents in a certain place, then maybe we ought to cut down a few trees there for sight distance.”

“You can determine how you’re going to gather information, what you need to quantify.”

"PubWorks is one of the greatest tools we purchased for Road & Bridge. Because of our cost accounting capabilities in PubWorks, we are able to pinpoint and keep better track of our actual costs."

"Our work crew manager tells us what the project is for the day. Our workers only have to tell us where they were, what equipment they are in, and what they are doing. We made it real simple for them."

“At the end of each day, the crew foreman gives us a job report for his entire crew: what they did, equipment used, materials used, anything like that. So we enter it by the whole crew, not separated by employee. It’s faster that way.”

"PubWorks is everything I needed and more. PubWorks worked with me to find out just what I needed. They were able to transfer all my data from our old MSDS program to PubWorks easily. Support is excellent, literally a phone call away. I couldn’t be happier, I am still finding …

"The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees …

"Pulling together all the requested information was a huge headache. But there wasn’t anything that he asked for that we couldn’t run out of PubWorks. And if there was something I couldn’t figure out, by the end of the afternoon PubWorks was able to create it for me."

"Now we’re doing whole systems in PubWorks — it’s kind of everything we do. It’ll be used as kind of a check-up to make sure we’re as efficient as we can be and spending taxpayer dollars wisely by maximizing our efficiencies."