35 PubWorks Testimonials

“During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did that on a daily basis.”

"The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees in general. Now I get emails from guys who I never got emails from before. Now they know how to use Outlook."

"In 2011 we didn’t have PubWorks and dealing with FEMA was a nightmare. Once we started using PubWorks it became easier to satisfy FEMA requirements with the records we were able to provide. FEMA was happy to use the documentation and reporting that we produced."

“You can determine how you’re going to gather information, what you need to quantify.”

“When we were looking for software, no one understood government and payroll with the different Labor Types, like PubWorks. It is software for government operations like ours. Nothing else out there is geared for public works like PubWorks.”

“PubWorks is easy to learn, easy to use and the reports are wonderful. Our commissioners are much happier with our reporting ability.”

"Our training session with Tyler was very informative. He was very helpful considering each point we needed clarification and/or updated education on. Tina has also been extremely helpful with getting our MapViewer up and running after a change of servers. Her success is much appreciated."

"It was a huge benefit to us, It was much easier than having to monitor two systems, and ensured that none of those requests was going to fall through the cracks."

"The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed."

“The greatest value I see with PubWorks is the accountability that the department brings to the County and the ability to easily and effectively manage all our assets.”

“PubWorks is a program that I was able to use effectively within the first 2 weeks. It does not take a lot of training time to use the system on a daily basis.”

“During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did that on a daily basis.”

“You know ahead of time what you’re going to need, so you’re not running back and forth to the shop for materials and equipment, You can look back and see what was done last year on a similar job or the same job.”

“Maintaining all the town roads and understanding the costs involved are much more manageable and efficient with PubWorks.”

“I am able to quickly plug the FEMA equipment cost codes into PubWorks, generate the estimate of damages, summarize all the costs involved with the disaster as well as attach photos to a project. This eases the FEMA reimbursement process.”