35 PubWorks Testimonials

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  • “PubWorks is easy to learn, easy to use and the reports are wonderful. Our commissioners are much happier with our reporting ability.”

  • “You can determine how you’re going to gather information, what you need to quantify.”

  • "As you know we had a Bridge State Audit which required the detail report for bridge work in PubWorks. We got a huge compliment being the only county so far out of a dozen or so that had specific detail (TASKS) for individual bridges (LOCATION FEATURE). I told them that …

  • "The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed."

  • “We selected PubWorks because it is easy to use, they understand our business needs, and PubWorks is cost effective.”

  • “The greatest value I see with PubWorks is the accountability that the department brings to the County and the ability to easily and effectively manage all our assets.”

  • “PubWorks is a program that I was able to use effectively within the first 2 weeks. It does not take a lot of training time to use the system on a daily basis.”

  • “Cost accounting is the reason we picked PubWorks. Being able to see how much an asset is costing us, where it is and then being able to create reports and annual budgets from that information is amazing!”

  • "It was a huge benefit to us, It was much easier than having to monitor two systems, and ensured that none of those requests was going to fall through the cracks."

  • "Just want to let you know that your support department is awesome and they are always here when I need them. Within minutes from my email I am getting a phone call to help me out with my problems. I totally love this program. Thanks for making my life and …

  • "Now we are creating histories for when calls come in, and when work orders are fulfilled. This helps us keep track of our employees, as well as flagging frequent problems at the same address. It also helps us with tracking reports, so we can say what it costs to do …

  • “When we were looking for software, no one understood government and payroll with the different Labor Types, like PubWorks. It is software for government operations like ours. Nothing else out there is geared for public works like PubWorks.”

  • "The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees …

  • “During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did …

  • “At the end of each day, the crew foreman gives us a job report for his entire crew: what they did, equipment used, materials used, anything like that. So we enter it by the whole crew, not separated by employee. It’s faster that way.”