"The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees …

"Now we’re doing whole systems in PubWorks — it’s kind of everything we do. It’ll be used as kind of a check-up to make sure we’re as efficient as we can be and spending taxpayer dollars wisely by maximizing our efficiencies."

“We selected PubWorks because it is easy to use, they understand our business needs, and PubWorks is cost effective.”

"Just want to let you know that your support department is awesome and they are always here when I need them. Within minutes from my email I am getting a phone call to help me out with my problems. I totally love this program. Thanks for making my life and …

"As you know we had a Bridge State Audit which required the detail report for bridge work in PubWorks. We got a huge compliment being the only county so far out of a dozen or so that had specific detail (TASKS) for individual bridges (LOCATION FEATURE). I told them that …

“Is that stop sign getting hit all the time? Maybe we need to move it, Do we need a guardrail on that road? If we’re seeing a lot of accidents in a certain place, then maybe we ought to cut down a few trees there for sight distance.”

“The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed.”

"Our training session with Tyler was very informative. He was very helpful considering each point we needed clarification and/or updated education on. Tina has also been extremely helpful with getting our MapViewer up and running after a change of servers. Her success is much appreciated."

"In 2011 we didn’t have PubWorks and dealing with FEMA was a nightmare. Once we started using PubWorks it became easier to satisfy FEMA requirements with the records we were able to provide. FEMA was happy to use the documentation and reporting that we produced."

“During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did …

"PubWorks is everything I needed and more. PubWorks worked with me to find out just what I needed. They were able to transfer all my data from our old MSDS program to PubWorks easily. Support is excellent, literally a phone call away. I couldn’t be happier, I am still finding …

“The greatest value I see with PubWorks is the accountability that the department brings to the County and the ability to easily and effectively manage all our assets.”

“PubWorks is a program that I was able to use effectively within the first 2 weeks. It does not take a lot of training time to use the system on a daily basis.”

“PubWorks broke down each task that was done during the disaster, and then our FEMA reps chose which of those tasks could be reimbursed, Before (PubWorks) that would have been really difficult, if they’d even have been able to do it.”

“When we were looking for software, no one understood government and payroll with the different Labor Types, like PubWorks. It is software for government operations like ours. Nothing else out there is geared for public works like PubWorks.”