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"Our work crew manager tells us what the project is for the day. Our workers only have to tell us where they were, what equipment they are in, and what they are doing. We made it real simple for them."
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"The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees …
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“Is that stop sign getting hit all the time? Maybe we need to move it, Do we need a guardrail on that road? If we’re seeing a lot of accidents in a certain place, then maybe we ought to cut down a few trees there for sight distance.”
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"PubWorks allows us to be completely transparent and accountable to the taxpayers of Edgar County, because we can justify, demonstrate and illustrate everything we’re doing, where we’re going and how the dollars are being spent."
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"PubWorks is one of the greatest tools we purchased for Road & Bridge. Because of our cost accounting capabilities in PubWorks, we are able to pinpoint and keep better track of our actual costs."
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“PubWorks broke down each task that was done during the disaster, and then our FEMA reps chose which of those tasks could be reimbursed, Before (PubWorks) that would have been really difficult, if they’d even have been able to do it.”
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"Working with PubWorks during the design and implementation stages of the PubWorks project has been great. They have an extremely qualified team of professionals who not only understand the details of precinct operations, but also how to support the software they sell."
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“It’s just a very cost-effective way of tracking our resources, It makes the data entry very easy and quick.”
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"The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed."
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“At the end of each day, the crew foreman gives us a job report for his entire crew: what they did, equipment used, materials used, anything like that. So we enter it by the whole crew, not separated by employee. It’s faster that way.”
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“PubWorks is easy to learn, easy to use and the reports are wonderful. Our commissioners are much happier with our reporting ability.”
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"Just want to let you know that your support department is awesome and they are always here when I need them. Within minutes from my email I am getting a phone call to help me out with my problems. I totally love this program. Thanks for making my life and …
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"As you know we had a Bridge State Audit which required the detail report for bridge work in PubWorks. We got a huge compliment being the only county so far out of a dozen or so that had specific detail (TASKS) for individual bridges (LOCATION FEATURE). I told them that …
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“The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed.”
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“Maintaining all the town roads and understanding the costs involved are much more manageable and efficient with PubWorks.”