“PubWorks is easy to learn, easy to use and the reports are wonderful. Our commissioners are much happier with our reporting ability.”

"As you know we had a Bridge State Audit which required the detail report for bridge work in PubWorks. We got a huge compliment being the only county so far out of a dozen or so that had specific detail (TASKS) for individual bridges (LOCATION FEATURE). I told them that …

“PubWorks is a program that I was able to use effectively within the first 2 weeks. It does not take a lot of training time to use the system on a daily basis.”

“During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did …

"PubWorks allows us to be completely transparent and accountable to the taxpayers of Edgar County, because we can justify, demonstrate and illustrate everything we’re doing, where we’re going and how the dollars are being spent."

"PubWorks is everything I needed and more. PubWorks worked with me to find out just what I needed. They were able to transfer all my data from our old MSDS program to PubWorks easily. Support is excellent, literally a phone call away. I couldn’t be happier, I am still finding …

"In 2011 we didn’t have PubWorks and dealing with FEMA was a nightmare. Once we started using PubWorks it became easier to satisfy FEMA requirements with the records we were able to provide. FEMA was happy to use the documentation and reporting that we produced."

"Now we are creating histories for when calls come in, and when work orders are fulfilled. This helps us keep track of our employees, as well as flagging frequent problems at the same address. It also helps us with tracking reports, so we can say what it costs to do …

“The biggest obstacle for us is making the transition from our older system, I’m excited to see where we will be in another six months.”

“You can determine how you’re going to gather information, what you need to quantify.”

“PubWorks broke down each task that was done during the disaster, and then our FEMA reps chose which of those tasks could be reimbursed, Before (PubWorks) that would have been really difficult, if they’d even have been able to do it.”

“The greatest value I see with PubWorks is the accountability that the department brings to the County and the ability to easily and effectively manage all our assets.”

“The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed.”

"Our work crew manager tells us what the project is for the day. Our workers only have to tell us where they were, what equipment they are in, and what they are doing. We made it real simple for them."

"It was a huge benefit to us, It was much easier than having to monitor two systems, and ensured that none of those requests was going to fall through the cracks."