"Now we’re doing whole systems in PubWorks — it’s kind of everything we do. It’ll be used as kind of a check-up to make sure we’re as efficient as we can be and spending taxpayer dollars wisely by maximizing our efficiencies."

“At the end of each day, the crew foreman gives us a job report for his entire crew: what they did, equipment used, materials used, anything like that. So we enter it by the whole crew, not separated by employee. It’s faster that way.”

“It’s just a very cost-effective way of tracking our resources, It makes the data entry very easy and quick.”

"Pulling together all the requested information was a huge headache. But there wasn’t anything that he asked for that we couldn’t run out of PubWorks. And if there was something I couldn’t figure out, by the end of the afternoon PubWorks was able to create it for me."

"Now we are creating histories for when calls come in, and when work orders are fulfilled. This helps us keep track of our employees, as well as flagging frequent problems at the same address. It also helps us with tracking reports, so we can say what it costs to do …

"The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed."

“Is that stop sign getting hit all the time? Maybe we need to move it, Do we need a guardrail on that road? If we’re seeing a lot of accidents in a certain place, then maybe we ought to cut down a few trees there for sight distance.”

“When we were looking for software, no one understood government and payroll with the different Labor Types, like PubWorks. It is software for government operations like ours. Nothing else out there is geared for public works like PubWorks.”

“During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did …

"PubWorks allows us to be completely transparent and accountable to the taxpayers of Edgar County, because we can justify, demonstrate and illustrate everything we’re doing, where we’re going and how the dollars are being spent."

“You know ahead of time what you’re going to need, so you’re not running back and forth to the shop for materials and equipment, You can look back and see what was done last year on a similar job or the same job.”

"It was a huge benefit to us, It was much easier than having to monitor two systems, and ensured that none of those requests was going to fall through the cracks."

"As you know we had a Bridge State Audit which required the detail report for bridge work in PubWorks. We got a huge compliment being the only county so far out of a dozen or so that had specific detail (TASKS) for individual bridges (LOCATION FEATURE). I told them that …

"Our training session with Tyler was very informative. He was very helpful considering each point we needed clarification and/or updated education on. Tina has also been extremely helpful with getting our MapViewer up and running after a change of servers. Her success is much appreciated."

“We selected PubWorks because it is easy to use, they understand our business needs, and PubWorks is cost effective.”