35 PubWorks Testimonials

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  • "It was a huge benefit to us, It was much easier than having to monitor two systems, and ensured that none of those requests was going to fall through the cracks."

  • “Cost accounting is the reason we picked PubWorks. Being able to see how much an asset is costing us, where it is and then being able to create reports and annual budgets from that information is amazing!”

  • "The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed."

  • “Maintaining all the town roads and understanding the costs involved are much more manageable and efficient with PubWorks.”

  • “I am able to quickly plug the FEMA equipment cost codes into PubWorks, generate the estimate of damages, summarize all the costs involved with the disaster as well as attach photos to a project. This eases the FEMA reimbursement process.”

  • "PubWorks has been a lifesaver for me. When I started my job at Stillwater County we were in the middle of a big flood FEMA event. Our guys had been doing emergency repair work on a lot of county roads. If not for the ease of data entry and the …

  • "Now we are creating histories for when calls come in, and when work orders are fulfilled. This helps us keep track of our employees, as well as flagging frequent problems at the same address. It also helps us with tracking reports, so we can say what it costs to do …

  • “PubWorks broke down each task that was done during the disaster, and then our FEMA reps chose which of those tasks could be reimbursed, Before (PubWorks) that would have been really difficult, if they’d even have been able to do it.”

  • "The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees …

  • "Just want to let you know that your support department is awesome and they are always here when I need them. Within minutes from my email I am getting a phone call to help me out with my problems. I totally love this program. Thanks for making my life and …

  • "In 2011 we didn’t have PubWorks and dealing with FEMA was a nightmare. Once we started using PubWorks it became easier to satisfy FEMA requirements with the records we were able to provide. FEMA was happy to use the documentation and reporting that we produced."

  • “The greatest value I see with PubWorks is the accountability that the department brings to the County and the ability to easily and effectively manage all our assets.”

  • “PubWorks is a program that I was able to use effectively within the first 2 weeks. It does not take a lot of training time to use the system on a daily basis.”

  • “You know ahead of time what you’re going to need, so you’re not running back and forth to the shop for materials and equipment, You can look back and see what was done last year on a similar job or the same job.”

  • "Our training session with Tyler was very informative. He was very helpful considering each point we needed clarification and/or updated education on. Tina has also been extremely helpful with getting our MapViewer up and running after a change of servers. Her success is much appreciated."