35 PubWorks Testimonials

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  • “Maintaining all the town roads and understanding the costs involved are much more manageable and efficient with PubWorks.”

  • "PubWorks allows us to be completely transparent and accountable to the taxpayers of Edgar County, because we can justify, demonstrate and illustrate everything we’re doing, where we’re going and how the dollars are being spent."

  • “I am able to quickly plug the FEMA equipment cost codes into PubWorks, generate the estimate of damages, summarize all the costs involved with the disaster as well as attach photos to a project. This eases the FEMA reimbursement process.”

  • "As you know we had a Bridge State Audit which required the detail report for bridge work in PubWorks. We got a huge compliment being the only county so far out of a dozen or so that had specific detail (TASKS) for individual bridges (LOCATION FEATURE). I told them that …

  • “The software is as advertised, easy to use, very comprehensive, and captures an incredible amount of information for use. Your support staff has provided outstanding service and are always available when needed.”

  • "PubWorks is everything I needed and more. PubWorks worked with me to find out just what I needed. They were able to transfer all my data from our old MSDS program to PubWorks easily. Support is excellent, literally a phone call away. I couldn’t be happier, I am still finding …

  • "Pulling together all the requested information was a huge headache. But there wasn’t anything that he asked for that we couldn’t run out of PubWorks. And if there was something I couldn’t figure out, by the end of the afternoon PubWorks was able to create it for me."

  • "Now we’re doing whole systems in PubWorks — it’s kind of everything we do. It’ll be used as kind of a check-up to make sure we’re as efficient as we can be and spending taxpayer dollars wisely by maximizing our efficiencies."

  • “The biggest obstacle for us is making the transition from our older system, I’m excited to see where we will be in another six months.”

  • “During Sandy, we entered all the individuals and equipment we were using, along with the FEMA scheduled rates, Once that was in, each day as they went out to do work in the city, collecting debris or whatever, we’d track the trucks and equipment as it went out. We did …

  • "Just want to let you know that your support department is awesome and they are always here when I need them. Within minutes from my email I am getting a phone call to help me out with my problems. I totally love this program. Thanks for making my life and …

  • "Now we are creating histories for when calls come in, and when work orders are fulfilled. This helps us keep track of our employees, as well as flagging frequent problems at the same address. It also helps us with tracking reports, so we can say what it costs to do …

  • "The customer support is great, you can get their help by simply visiting the support feature on the PubWorks desktop, you get a call within an hour and it's someone there to help you. The training was a huge benefit, both to help employees use PubWorks and for computer-illiterate employees …

  • “You can determine how you’re going to gather information, what you need to quantify.”

  • “Cost accounting is the reason we picked PubWorks. Being able to see how much an asset is costing us, where it is and then being able to create reports and annual budgets from that information is amazing!”