“It’s a really smart system, but you have to invest time learning and building it how you want it. I would recommend it based on our progress since adopting the system — how it helped us identify where problems exist.”

“I was a Pace power user with full GL for many years. So when it was time to upgrade, I looked at all the systems available. Protractor was way out in front, with built-in features such as integrated labour guides and on-line parts ordering, right on to the work order …

“If you want a high performing profitable shop you need the best techs, tools and shop management software. That’s where Protractor comes in. The software systemizes the business and “drives” gross profit. Being internet based allows me the freedom to access it anywhere and peace of mind that my data …

“They embrace and build off of the technology,” Hall says of her son and nephew — the latter, she notes, is brilliant behind the wrench like her father. “For them, they don’t know or understand any other way. So, without Protractor, they wouldn’t be able to grow or move forward. …

“We have been with Protractor since January of 2008 and, although completely satisfied with the Legacy software, have been looking forward to the .Net software for the past few years. In February we converted to the new .Net software. It took us about six hours to get our.Net system setup, …

“Protractor has been a game changer for my small business. It allows me to track everything in one place, including appointments, inventory, work orders, invoices, and accounting. They provide excellent training on the software. I feel confident in running my business more efficiently with Protractor. I highly recommend Protractor to …

“Our shop has been using Protractor for several years, it’s easy to learn and easy to use! And it’s great I can access it from my laptop wherever I go. Today I needed assistance with a quick issue setting up online suppliers and Isabelle had me fixed up in only …

“What Protractor does is prevent us from being lazy. And I appreciate those checks and balances because now I know the numbers are true when I run reports.”

“Other shop management software may be impressive, like a Ferrari or Lamborghini, but Protractor stands in a class of its own. It’s the Formula 1 of shop management systems—unmatched in performance and excellence.”

”Then there’s the omnichannel support he gets, including Protractor’s Facebook support group. Even there, responses to user questions are virtually immediate. “What I love about the tech support is they’re always willing to jump on a call to help solve a problem."

“So, my crew loves Protractor. My office staff loves it. To be competitive these days, you really need this type of technology. That was not the case 30 years ago when I started, but now we do.”

“I have been using Protractor since 2004. Protractor was a huge leap forward over my old system in helping my business to take care of my customers and profit. The .Net is the next evolution of shop management. The .Net makes life easier, from setting up customers and assigning maintenance …

“Of all the pluses that go with AutoServe1 — the pictures, the video, the customer education — I’d say the most important thing for us, especially during the pandemic, was Text-to-Pay."

“We were looking for something more robust. From an owner’s standpoint, my favorite feature is the reporting capabilities. With all the dashboards and reports, the technician time tracking and the efficiency monitoring within each job is one of the best features of Protractor. My service advisors really like the work …

“We have been in the automotive business for 30 years. Throughout that time we have constantly been on the lookout for advantages that will help us stand out among our competitors. Since we switched to Protractor we have not looked back. Protractor has streamlined our accounting procedures while still allowing …