PROS FAQs
Who is PROS best for - their role(s) within what kind of companies.
PROS is a cloud software company for enterprises, corporations, distributors and manufacturers. Leading companies from a wide range of industries choose PROS, including automotive and industrial; B2B services; cargo, freight and logistics; chemicals and energy; consumer goods; food and beverage; healthcare; technology; insurance and travel.
How does PROS benefit them?
RIGHT EXPERIENCE, RIGHT TIME
At PROS, we deliver a “win” for both you and your customers by generating the right offer at the right price at the right time for you. With technology trained for more than 30 years with purpose-built algorithmic pricing based on deep segmentation and an understanding of customer buying patterns and market data, PROS offers enterprises individualized, personalized solutions to best respond to customers – that, in turn, drive revenue and profitability.
So, create a single customer experience across all channels. Have the highest level of confidence in your sales people. Drive more cross-sell and upsell opportunities. Whatever your objectives, PROS solutions are easily configured to meet the needs of your modern commerce initiatives.
THE BEST DYNAMIC PRICING SCIENCE
The new world of modern commerce cannot be supported by arcane processes such as manual pricing and standard, predefined offers. Our patented dynamic pricing capability tracks and analyzes thousands of internal and external factors, zeroing in on the insights that matter most to your business to identify the best opportunity for the customer. As a result, enterprises can capture opportunities that no one else can with dynamic prices that move precisely with the market. Used in the field by hundreds of thousands of sales people, our solutions are the most battle-tested in the industry and can help you realize additional revenue and profit on each and every deal. With PROS, customers don’t run their businesses on gut feel, they run their businesses on data science and algorithms that have been strengthened by decades of market experience, sales training and data.
PURPOSE-BUILT FOR INDUSTRIES
At PROS, we understand that you want to work with experts in your industry, because your go-to-market challenges are unique. Over the past 30 years, we have developed deep expertise in more than 30 industries and have taken those best practices and applied them to how companies price, configure and sell their products and services for maximum impact on the top and bottom line. Our high-impact industry solutions get to the right answer for your business with context-aware, guided machine learning, embedded with industry best practices.
With PROS, you get up and running quickly and avoid many of the pitfalls organizations face in going to market with bad pricing strategies. It’s no wonder PROS has proven success in industries around the globe, as leaders across 10 industry sectors choose PROS.
CUSTOMER-FIRST CULTURE
At PROS, we take a deeply collaborative and proactive approach to understanding your business, with consistent executive sponsorship and a customer-facing team at every step of your journey to modern commerce. Working with PROS means joining a movement of industry leaders who have decades of market results powered by PROS.
Our customers consistently outperform the S&P 500 and demonstrate their commitment to us through a 95+% renewal rate. Our goal with every project is for our customers to win the best technology award and be recognized in their respective markets. And the market has spoken; so have analysts like Gartner, who gives PROS its highest possible ranking for Price Optimization Software for B2B.How technical do users need to be to use PROS's software?
PROS powers modern commerce with dynamic pricing science and, ultimately, with multiple software solutions that vary in technical scope.
What makes PROS a leader in this space?
One of the most exciting things about PROS is that we’re the industry standard. We’ve been the market
innovator for more than 30 years; our customers are #1 in more than 10 industries; and our technology is responsible for driving $200M in prices and nearly 2 billion forecasts, every single day.Who are PROS's biggest competitors (3-5 companies)?
There is no other company that offers our complete portfolio of solutions. A few companies offer competing solutions:
Revenue Management: Sabre, Amadeus, AirRM
Pricing: Vendavo, Zilliant, PriceFX
CPQ: Apttus, Oracle, SalesforceHow/why is PROS better than those competitors (or most others in their market)? What about PROS is unique, stronger, easier, etc.?
PROS is powering the shift to modern commerce, helping competitive enterprises create a frictionless and personalized buying experience across every customer channel. Fueled by dynamic pricing science, only PROS solutions make it possible for companies to price, configure and sell their products and services with speed, precision and consistency across all sales channels: direct sales, e-commerce, partner and B2C. In a world where the customer is in control and fully informed, the PROS algorithmic approach to generating personalized, dynamic offers and pricing at the right time is the essential component for every leader shifting to a modern commerce strategy.
Enterprises have relied on PROS for decades to win more deals; get to market faster; gain an unfair advantage; shape customer demand and create a superior customer experience. Our customers are the market leaders across more than 10 sectors, and benefit from 30 years of accumulated knowledge and machine learning we’ve infused into our solutions that are purpose-built for their industry needs.
Our innovative solutions drive more than 200 million prices and 1.7 billion forecasts, every day, for customers in more than 30 sectors around the globe. PROS is powering modern commerce with dynamic pricing science.What kind of features can customers expect PROS to release in the near future? And longer term?
Monet™, PROS artificial intelligence analyst, delivers data science-driven insights in all PROS solutions. Backed by three decades of industry experience, Monet™ uses 30+ patented science algorithms and applies machine learning techniques from your inputs to provide recommendations for personalized and frictionless customer engagements.
Our AI capabilities will continue to evolve in the future to include solution features like chatbots.Which popular or common software does PROS integrate with?
Our Smart CPQ solution integrates with Salesforce.com and Microsoft Dynamics.
Does PROS offer a trial or free download available?
A free trial of our Smart CPQ solution on Microsoft Dynamics is available here: https://appsource.microsoft.com/en-us/product/web-apps/proscpq.6c58581a-e15f-4378-aa84-5601a67a903a?pub_source=email&pub_status=success
Trials are not available for our pricing or travel solutions at this time.Does PROS offer any kind of training/education for their product?
PROS offers customers insightful and engaging training programs for both business and technical professionals within their organization to accelerate their path to performance.
Describe the implementation process and timeline for PROS software.
PROS has a Professional Services team that helps implement our software. Because we offer multiple software solutions, the implementation length varies, starting as quickly as two months.
What are the PROS support options? List all.
Get full IT service management, including stack monitoring and operations, disaster recovery and capacity management, all with an application-level SLA. PROS SaaS services are ISO 27001 and SOC2 certified, and assessed for compliance with the CSA Star standard. PROS provides the security and availability features customers demand of a mission-critical application.
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