"RYCOM has a well deserved reputation for outstanding customer service, but our rapid growth was really starting to push the limits of our disconnected business software systems and spreadsheets. Our managers were wasting a lot of time compiling and verifying forecasts, project profitability and utilization information and that information was only accurate the day it was compiled. We wanted to be more responsive to our customers and to make faster decisions based on more accurate information. The fact that Promys was originally designed to automate the business processes (not just the operational departments) of a large networking and telecom solution provider was a real selling point for us because it allows Promys customers to leverage best practices."