"We have to sign the note for the claim to be sent out and paid for that service. When our therapists don't complete documentation on time, it can throw off our authorization count; we could be over-treating a patient without approval, leading to compliance risks and financial challenges."

“It all ended up going incredibly smoothly, We had pretty much no interruptions to normal operations. The first day that we transitioned into Prompt, you wouldn't even know that we had just made this huge lift and changed our number one system that we use on a day-to-day basis.”