“With a new, automated process now in place for handling the daily transactions reconciliation process, Broadridge BPO can work more efficiently and effectively. Our Associates are better able to meet agreed SLAs and provide accurate and up-to-date information to customers. Management and executive staff are also now able to access …

The first quarter closed with the new solution was a success. End-users were very autonomous, met their deadlines and less overtime was required. Bringing in Cognos TM1 to handle more of the data calculations and aggregations has had a positive impact on performance and productivity. With TM1 doing the heavy …