"The reporting process was completely manual with no visibility of the complete master project list and took a significant amount of time to consolidate spreadsheets from the provinces to ultimately produce accurate reporting to the health council executives, DG, minister and national treasury.”

“We were experiencing challenges within the NPD process, including the loss of physical documents during both the sign off process and the auditing procedure. We were also unable to view the status of projects, lessons learnt, or which staff members were involved in too many or too few projects.”