145 Progress Testimonials

“In the past, we were busy responding to a failure that occurred, now we can ensure stable system operation by proactively responding to a problem.”

“We created customized troubleshooting alerts for every aspect of the infrastructure – everything from monitoring disk usage to tracking network traffic patterns and potential bottlenecks – so we could take action the moment a problem was detected and proactively resolve any potential performance problem.”

"In IT you are not a profit center. No one thinks about you until something breaks. But if you set up your network correctly and monitor it with a solution like WhatsUp Gold, you prevent the big problems. Then most of your job is about how well you do the monitoring and how proactively you can plan and add the right improvements. I love it when I've worked from 2 a.m. to 4 a.m. fixing something and no one else even realized a problem existed that's the way it should be."

“WhatsUp’s ability to scale with our company has been impressive; we started with 22 devices under management and now use WhatsUp to monitor over 2,500 different devices all across the United States.”

"It's our go-to product when we have network issues.”

"The move to (new licensing) was great! I am able to chop up my license the way I see fit to build a customized monitoring solution."

“WhatsUp is used as an on-screen application in monitoring centres in both Poland and Latvia, from where we run our networks in NEM. We receive SMS and e-mail messages about problems in monitored infrastructure, whenever they arise. A lot of features of WUG are used. I can mention several of them - e-mail sending, direct-SMS sending, graphical maps, customised active monitors and statistical graphs."

“Ipswitch is the most accessible company I have worked with in the IT industry. They are ‘ridiculously’ responsive to their customers and pay attention to the customer input they receive on WUGspace. It’s amazing to watch customers provide feedback and then see those same ideas and features incorporated so quickly into future releases.”

“Consolidating a countywide network for emergency communications takes a whole lot of technology: phones, data, microwave, radio. It’s not possible for any one person to know everything and watch everything. But with the training and consulting we received from Ipswitch, I realized we had, in one network management product, a way to know, monitor and manage it all. That product is WhatsUp Gold.”

"Wow! I can see right away what’s down. Getting device information is fast."

“WhatsUp Gold is perfect for what we’re doing. It does exactly what Ipswitch says it does.”

"Automating systems inventory for all five campuses with WhatsUp Gold generated a lot of excitement within our Systems Engineering team, all the way up to our university’s CISO and CIO, especially with upcoming IT audits.”

“I no longer worry around the clock about the network. Since we implemented WhatsUp Gold there are no more surprises - we always know what’s going on before we hear it from our customers.”

“With the old system, we couldn’t see everything that took place on the network. If there was a problem, it took too long to solve it and this caused unnecessary downtime. We’ve noticed that WhatsUp Gold is really helping prevent this. At the end of every year we generate a report about our network availability. Last year we didn’t have any network downtime and so far this year everything is going smoothly. It is clear that WhatsUp Gold has had a positive impact.”

“When users call or email into the helpdesk now, we can find the source of the problem in minutes.”